BBB Business Review

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This business is not BBB accredited.

The Car Doctor, Inc.

Phone: (847) 524-2812 Fax: (847) 524-3186 1036 Morse Ave, Schaumburg, IL 60193 View Additional Email Addresses http://www.thecardoctorinc.com View Additional Web Addresses


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Description

The Car Doctor, Inc. is an auto repair and service company which provides repair and maintenance service for vehicles, both foreign and domestic. This company serves the northwest suburbs of Chicago, including Palatine, Arlington Heights, Itasca, Wood Dale, Bensenville, Addison, Bloomingdale, Glendale Heights, Carol Stream, Streamwood, Bartlett, Deer Park, Kildeer, South Barrington, Elgin, South Elgin, Mt Prospect, West Dundee, Carpentersville, and Inverness. Services available from this company include engine repair and replacement, computerized tune-ups, engine analysis, battery and belt replacement, oil change and lubrication, brake service, steering and suspension service, air conditioning and heater service, air conditioning and heater service, radiator cooling system service, brake service, and emission repairs.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for The Car Doctor, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on The Car Doctor, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 14, 2003 Business started: 02/01/1983 Business started locally: 02/01/1983 Business incorporated 07/21/1983 in IL
Type of Entity

Corporation

Business Management
Mr. Scott Myers, President Mr. Dennis Myers, President Ms. Marlene Myers, Secretary/Treasurer
Contact Information
Principal: Mr. Scott Myers, President
Business Category

Auto Repair & Service Auto Repairing - Foreign Auto Smog Inspection Auto Repair - Shocks Auto Repair - Tune-Up Auto Repair - Power Steering Brake Service Consultants - Auto Repair Lubricating Service - Automotive Mufflers & Exhaust Systems Radiators - Automotive Transmissions - Automobile Wheel Alignment, Frame & Axle Service - Auto Auto Services Auto Service - Tires/Batteries/Accessories Auto Parts & Supplies - New Alternators & Generators - Auto Repair Auto Electric Service General Automotive Repair (NAICS: 811111)

Alternate Business Names
Car Doctor, Inc.-The
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.