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BBB Business Review

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BBB Accredited Business since

Superior Automotive Repair Inc.

Phone: (815) 462-5600 Fax: (815) 462-5901 1953 Airway Ct, New Lenox, IL 60451

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Superior Automotive Repair Inc. is an auto repair and service company which provides service for vehicles, both foreign and domestic. This company serves the southwestern suburbs of Chicago, including Mokena, Frankfort, Joliet, Ingalls Park, Fairmont, Crest Hill, Homer Glen, Orland Hills, Manhattan, Tinley Park, Frankfort Square, Wilton Center, Lemont, Romeoville, Shorewood, Elwood, Country Club Hills, Olympia Fields, and Oak Forest. Services available from this company include air conditioning service, alignment, battery and electrical system repair, brake service, cooling system maintenance, emissions testing, exhaust service, fuel system service, oil changes, radiator service, suspension service, towing, wheel alignment, and transmission service.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Superior Automotive Repair Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Superior Automotive Repair Inc.
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: October 07, 2008 Business started: 10/07/2008 Business started locally: 10/07/2008 Business incorporated 07/24/2014 in IL
Type of Entity


Business Management
Mr. Kevin Andrews, President
Contact Information
Principal: Mr. Kevin Andrews, President
Business Category

Auto Repair & Service Brake Service Lubricating Service - Automotive Mufflers & Exhaust Systems Radiators - Automotive Transmissions - Automobile Wheel Alignment, Frame & Axle Service - Auto Auto Services Auto Service - Tires/Batteries/Accessories Heaters - Automotive Shock Absorbers Springs - Automotive - Sales & Service Tire Dealers Auto Air Conditioning Alternators & Generators - Auto Repair Auto Diagnostic Service Auto Electric Service General Automotive Repair (NAICS: 811111)

Customer Review Rating plus BBB Rating Summary

Superior Automotive Repair Inc. has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.