BBB Accredited Business since

Stokes Auto Service

Phone: (773) 523-7840 700 W 43rd St, Chicago, IL 60609 View Additional Web Addresses

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Stokes Auto Service is an auto repair company which provides maintenance and repair services for domestic vehicles, including cars and trucks. This company serves downtown Chicago and surrounding areas, including Berwyn, Cicero, Stickney, Forest View, Lyons, Burbank, Hometown, Bridgeview, Riverside, North Riverside, Summit, Oak Lawn, Oak Park, Forest Park, River Forest, Maywood, Broadview, Westchester, Elmwood Park, and River Grove. Services available from this company include general repairs and maintenances, computer emission repairs, battery and radiator replacements, brake services, fuel injection and fuel pump service, and heating system repairs.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Stokes Auto Service meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Stokes Auto Service include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Stokes Auto Service
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: July 01, 1992 Business started: 01/01/1960 Business started locally: 01/01/1960
Type of Entity

Sole Proprietorship

Business Management
Mr. Richard Stokes, Owner/Sole Proprietor
Contact Information
Principal: Mr. Richard Stokes, Owner/Sole Proprietor
Number of Employees


Business Category

Auto Repair & Service Brake Service Radiators - Automotive Auto Services Auto Air Conditioning Auto Diagnostic Service Auto Electric Service General Automotive Repair (NAICS: 811111)

Customer Review Rating plus BBB Rating Summary

Stokes Auto Service has received 0 out of 5 stars based on 0 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

Additional Locations

  • 700 W 43rd St

    Chicago, IL 60609 (773) 523-7840


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.