BBB Business Review

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This business is not BBB accredited.

Ricks Auto Repair

Phone: (847) 537-7870 528 N Milwaukee Ave STE A, Wheeling, IL 60090 https://www.facebook.com/pages/Ricks-Auto-Repair/382854145141692


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Description

Rick's Auto Repair is an auto repair and service company which provides maintenance and repair services for vehicles, both foreign and domestic. This company serves the northwest suburbs of Chicago, including Prospect Heights, Mt Prospect, Riverwoods, Buffalo Grove, Northbrook, Deerfield, Bannockburn, Des Plaines, Rolling Meadows, Palatine, Long Grove, Kildeer, Deer Park, Inverness, Northfield, Glenview, Golf, Morton Grove, Lake Zurich, Inverness, Schaumburg, Hoffman Estates, Park Ridge, Elk Grove Village, Niles, Winnetka, and Glencoe. Services available from this company include brake repair, suspension repair, wheel alignment, tire repair and sales, starting and charging troubleshooting, air conditioning service, oil change, tire rotation, and safety inspections.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Ricks Auto Repair include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Ricks Auto Repair
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 29, 2007 Business started: 07/06/1987 Business started locally: 07/06/1987 Business incorporated 12/17/1990 in IL
Type of Entity

Corporation

Business Management
Mr. Rick D. Nelson, Owner Mr. Jason Schacht, Manager
Contact Information
Principal: Mr. Rick D. Nelson, Owner
Business Category

Auto Repair & Service Auto Smog Inspection Auto Repair - Suspension Auto Repair - Steering & Suspension Auto Repair - Tune-Up Brake Service Tire Retread & Repair Transmissions - Automobile Auto Service - Tires/Batteries/Accessories Oils - Fuel Tire Dealers Auto Air Conditioning Auto Electric Service General Automotive Repair (NAICS: 811111)

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.