Find us on Google+

BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

Motta's Auto Service, Inc.

Phone: (847) 985-6196 Fax: (847) 985-6170 View Additional Phone Numbers 502 Morse, Unit C, Schaumburg, IL 60193

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Motta's Auto Service, Inc. is an auto repair and service company which provides car repairs for all makes and models of vehicle, both foreign and domestic. This company serves the northwest suburbs of Chicago, including Hoffman Estates, Elk Grove Village, Hanover Park, Bartlett, Itasca, Wood Dale, Bensenville, Bloomingdale, Carol Stream, Glendale Heights, Barrington Hills, Carpentersville, South Barrington, Arlington Heights, Palatine, Prospect Heights, Mt Prospect, Wayne, South Elgin, Park Ridge, Elmhurst, Villa Park, Lombard, West Chicago, St Charles, Deer Park, Kildeer, and Barrington. Services available from this company include brake maintenance, oil changes, air conditioning service, engine repair, emission service, fuel injection cleaning, wheel alignment, tire replacement, engine flush, coolant flush, differential and power steering flush, electrical diagnosis, transmission service, and scheduled maintenance.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Motta's Auto Service, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Motta's Auto Service, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Motta's Auto Service, Inc.
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: February 22, 2006 Business started: 05/01/2005 Business started locally: 05/01/2005 Business incorporated 05/10/2005 in IL
Type of Entity


Business Management
Mr. Juan Motta, President Ms. Holly Motta, Office Manager
Contact Information
Principal: Mr. Juan Motta, President
Number of Employees


Business Category

Auto Repair & Service Auto Repairing - Foreign Auto Smog Inspection Brake Service Engines - Fuel Injection Service & Parts Engines - Rebuild & Exchange Lubricating Service - Automotive Transmissions - Automobile Transmissions - Truck, Tractor Wheel Alignment, Frame & Axle Service - Auto Auto Services Auto Lube & Oil - Mobile Starters - Engine Springs - Automotive - Sales & Service Tire Dealers Auto Air Conditioning Alternators & Generators - Auto Repair Auto Diagnostic Service Auto Electric Service Auto Inspection Stations General Automotive Repair (NAICS: 811111)

Customer Review Rating plus BBB Rating Summary

Motta's Auto Service, Inc. has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.