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BBB Business Review

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BBB Accredited Business since

Milex Complete Auto Care and Mr. Transmission Center 572

Phone: (815) 899-2299 Fax: (815) 899-7951 1565 Dekalb Ave STE E, Sycamore, IL 60178

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Milex Complete Auto Care and Mr. Transmission Center 572 is a full-service auto repair and service company. This business is located in Sycamore, IL, and serves the area around DeKalb County including DeKalb, Cortland, Malta, Clare, Campton Hills, Burlington, Genoa, Kingston, Kirkland, Creston, Elgin, St. Charles, Kaneville, Elva, McGirr, Rochelle, Hillcrest, Flagg, Esmond, Hampshire, and Riley. This company provides auto repair services including heating and cooling maintenance, brake repair, steering and suspension, fuel system, oil changes, check engine light, preventative maintenance, exhaust, tune ups, engine repair, CV joints, clutch repair, transmission service, truck transmission, and performance checks.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Milex Complete Auto Care and Mr. Transmission Center 572 meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Milex Complete Auto Care and Mr. Transmission Center 572 include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Milex Complete Auto Care and Mr. Transmission Center 572
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 08, 2005 Business started: 01/01/2004 in IL Business started locally: 01/01/2004 Business incorporated 08/28/2014 in IL
Type of Entity


Business Management
Mr. Chris Robinson, Owner/President
Contact Information
Principal: Mr. Chris Robinson, Owner/President
Business Category

Auto Repair & Service Auto Repair & Service - Airbags Auto - Emissions Testing Auto Repair - Suspension Auto Repair - Steering & Suspension Auto Repair - Shocks Auto Repair - Tune-Up Auto Repair - Power Steering Auto Repair - Maintenance Transmissions - Automobile Auto Service - Specialty Parts Auto Services Auto Services - Oil & Lube Auto Service - Tires/Batteries/Accessories Alternators & Generators - Auto Repair Auto Accessories General Automotive Repair (NAICS: 811111)

Alternate Business Names
Milex Auto Care & Mr. Transmission

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.