This business is not BBB accredited.Additional Locations
Phone: (630) 513-8200 View Additional Phone Numbers 3815 E Main Street, Suite D, Saint Charles, IL 60174
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that affect the rating for Merlin Corporation include:
- Failure to respond to 2 complaint(s) filed against business
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||3|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementFrank Smola, President Cynthia Dutton, Manager of Adminsitrative Kristin Pruden, Customer Service
Auto Repair & Service General Automotive Repair (NAICS: 811111)
Alternate Business NamesMerlin Merlin 200,000 Miles Shop
This report is for Merlin 200,000 Miles Shop's corporate owned locations only.
Products & Services
Merlin 200,000 Mile Shops offer a neighborhood approach to automotive service. THE DRIVE FOR 200,000, Merlin's EASY AND AFFORDABLE maintenance program, supports vehicle owners hundreds of thousands of miles beyond the usual manufacturer's warranty period and has positioned Merlin as the leader in vehicle longevity. Founded in 1975, Merlin is headquartered in St. Charles, Illinois, and operates shops in four states.