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Find a Location

Meineke Car Care Center has 1 locations, listed below.

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    Business ProfileforMeineke Car Care Center

    Auto Repair

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    376 Sundown Rd, South Elgin, IL 60177-1152
    BBB File Opened:
    4/25/2013
    Years in Business:
    11
    Business Started:
    6/1/2012
    Business Started Locally:
    6/1/2012
    Alternate Business Name
    • Meineke Econo Lube Car Care Center #2275
    • Meineke Econo Lube South Elgin
    Additional Contact Information

    Fax Numbers

    • (847) 888-9650
      Other Fax

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/31/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I took my vehicle to Meineke for a check engine light. Meineke did a check engine diagnostics and wanted to charge me $800 to repair the *** valve and clean the *** assembly. I told ******* the manager at Meineke that I had just replaced the part with ********* about six months ago and should still be under warranty. Meineke charged me the $200 for the check engine diagnostics check. ********* went ahead and re-changed the brand new *** valve part that was installed a few months ago, cleaned the *** assembly and charged me for the labor only since the part was still under warranty. The check engine light came back on. I took my vehicle again to ********* and the mechanic advised me that *** valve and cleaning was not the issue for the check engine light. The issue for the check engine light to be on is due to the oxygen sensor that he changed for free and did not charge me. I would like for Meineke to refund me the $200.00 they charged me for a false diagnostic test. ******* the manager at Meineke is very rude and argumentative did not want to hear anything I had to say; and told me I would not get my money back. I did advise him I was going to file a complaint against this business for falsely diagnosed my vehicle and wanted to get $800 out of fixing the *** valve and cleaning the *** assembly that had nothing to do with my check engine light and I needed my refund I paid $200.00. If you can please help me with this matter and stop business like this from trying to steal customers money. Date of service at Meineke was on 11/25/2023.

    Customer Reviews

    0 Customer Reviews

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