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BBB Business Review

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BBB Accredited Business since

M T Harris Enterprises

Phone: (630) 983-5500 Fax: (630) 839-0712 1421 Plainfield Naperville Rd, Naperville, IL 60564 http://www.beckerservicecenter.com



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Description

M T Harris Enterprises is an auto repair and service company that provides towing services. This business is located in Naperville, IL, and serves the western Chicago suburbs including Aurora, North Aurora, Batavia, Downers Grove, Oak Brook, Wheaton, Carol Stream, St Charles, Geneva, Elmhurst, Cicero, Schaumburg, Elgin, Romeoville, Plainfield, Joliet, Lockport, Orland Park, Oak Lawn, Oswego, Yorkville, Crest Hill, Shorewood, New Lenox, Elburn, Kaneville, Big Rock, Plano, Blue Island, and Hoffman Estates. This company offers general auto repair services including auto air conditioning and heating, auto electric service, auto lube and oil, auto steering and suspension, foreign auto repair, battery and tire service, brake services, exhaust system repair and service, radiators, towing, and wheel alignment.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that M T Harris Enterprises meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for M T Harris Enterprises include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on M T Harris Enterprises
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 16, 2008 Business started: 06/01/1972 Business started locally: 06/01/1972 Business incorporated 02/12/2009 in IL
Type of Entity

Corporation

Business Management
Mr. Mark Harris, Owner/President
Contact Information
Principal: Mr. Mark Harris, Owner/President
Business Category

Auto Repair & Service Auto Repairing - Foreign Auto Repair - Suspension Auto Repair - Steering & Suspension Brake Service Mufflers & Exhaust Systems Radiators - Automotive Towing - Automotive Wheel Alignment, Frame & Axle Service - Auto Auto Services - Oil & Lube Auto Lube & Oil - Mobile Auto Service - Tires/Batteries/Accessories Auto Air Conditioning Auto Electric Service General Automotive Repair (NAICS: 811111)

Alternate Business Names
Becker Service Center
Business Management

This company has a new owner, it was purchased in January, 2008. Also,this company has been a BBB Accredited Business since June,1990.

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.