Find us on Google+

BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

Lee's Foreign Car Service, Inc.

Phone: (312) 663-0823 Fax: (312) 663-5797 727 S Jefferson St, Chicago, IL 60607


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Lee's Foreign Car Service, Inc. is an auto repair and service company for foreign and domestic vehicles. Started in 1980, this business provides the Chicago area with foreign auto body repair and similar services for such brands as BMW and Audi vehicles. They also provide service for domestic vehicles and offer tune-ups, maintenance, oil and lube services, and much more.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Lee's Foreign Car Service, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Lee's Foreign Car Service, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Lee's Foreign Car Service, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 18, 1997 Business started: 01/01/1980 in IL Business started locally: 01/01/1980 Business incorporated 08/31/1978 in IL
Type of Entity

Corporation

Business Management
Mr. Ben Dam, Partner Mr. Prayat Kopsombut, General Manager
Contact Information
Principal: Mr. Ben Dam, Partner
Principal: Mr. Prayat Kopsombut, General Manager
Business Category

Auto Repair & Service Auto Repair & Service - Airbags Auto Repairing - Foreign Auto Repair - Suspension Auto Repair - Tune-Up Auto Repair - Maintenance Auto Repair - Windshield, Glass Shops Auto Body Repair & Painting Auto Paintless Dent Repair General Automotive Repair (NAICS: 811111)

Service Area
Chicago, Evanston, Skokie, Des Plaines, Park Ridge, Rosemont, Elk Grove Village, Elmhurst, Cicero, Berwyn, Oak Park, Franklin Park, Niles, Lincolnwood, Westchester, La Grange, Bedford Park, Burbank, Oak Lawn, Alsip, Blue Island, Harvey, Orland Park, Downers Grove, Lombard, Naperville, Northbrook, and Arlington Heights
Alternate Business Names
Lee's Foreign Car Repair
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.