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BBB Business Review

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BBB Accredited Business since

JMS Auto Service, Inc.

Phone: (630) 325-5900 Fax: (630) 325-1551 5837 S. Madison St., Hinsdale, IL 60521

BBB Business Reviews may not be reproduced for sales or promotional purposes.


J M S Auto Service, Inc, is an auto repair and service shop which performs full-service auto repair and maintenance. Located in Hinsdale, IL, this company serves the western suburbs of Chicago, including Downers Grove, La Grange, Brookfield, Wheaton, Willowbrook, Darien, Hodgkins, Countryside, Westmont, Westchester, and Burr Ridge. The company has been in business for over 25 and is ASE certified, meaning that their technicians have undergone rigorous training and testing to ensure that they are capable of fixing cars in a technically efficient and proficient manner.

This company provides full-service car repair, including preventative maintenance. Components serviced include air conditioning, alternator, axles, batteries, cabin air filter, check engine lights, cooling systems, differential service, disc brakes, engine air filter, exhaust, fuel system, headlamps, oil changes, power brakes, serpentine belts, shocks and struts, spark plugs, tire rotation and balance, transmission, alignment, windshield wipers, wheel bearings, and the timing belt. J M S Auto Service also offers towing. For maintenance, the shop will change oil and filters, lubricate the chassis, change the engine and cabin air filters, flush all fluids, replace all belts, and replace windshield wiper blades. All repairs are guaranteed for up to 36 months or 36,000 miles. Customers can schedule an appointment directly from their website, saving time and money, and coupons are available from their website as well.

Visit the website for J M S Auto Service, Inc, to learn more about the services they offer, read about the company's history and mission, view their limited warranty, and schedule an appointment for services.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that JMS Auto Service, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for JMS Auto Service, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on JMS Auto Service, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 27, 1996 Business started: 11/01/1988 Business started locally: 11/01/1988 Business incorporated 05/18/1988 in IL
Type of Entity


Business Management
Mr. Michael Skala, President
Contact Information
Principal: Mr. Michael Skala, President
Number of Employees


Business Category

Auto Repair & Service Axles Auto Air Conditioning Equipment Battery Repairing & Rebuilding Service Stations - Gasoline & Oil General Automotive Repair (NAICS: 811111)


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.