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Find a Location

J & Z Auto Repair has 1 locations, listed below.

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    Business ProfileforJ & Z Auto Repair

    Auto Repair

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    438 Crossen Ave, Elk Grove Village, IL 60007-2004
    BBB File Opened:
    10/7/2008
    Years in Business:
    29
    Business Started:
    1/1/1995
    Business Started Locally:
    1/1/1995
    Alternate Business Name
    • J & Z Garage
    Business Management
    • Kaminski, Owner
    Contact Information

    Principal

    • Kaminski, Owner

    Customer Contact

    • Kaminski, Owner
    Additional Contact Information

    Fax Numbers

    • (847) 593-6216
      Primary Fax

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/05/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On December 9th I took my vehicle to J&Z auto Repair **** to have the timing belt changed. Approximately 1 month later, I was phoned to be advised that i needed the camshaft and all of the parts listed on the attached invoice in order for my vehicle to work properly. My vehicle stood in the shop for two months and to my dismay the total invoice was $5,899.24 which included two pages of an abundant amount of parts and labor. I paid and left with my vehicle. Less than ***** miles (e.g., 3 weeks later), I was on the expressway and heard an abundantly loud knocking sound. I immediately pulled over for the safety of passengers to find that there was a problem with the engine and I needed my vehicle towed. I continuously called the owner, ****, and left messages but to my dismay, he did not answer nor return my calls. I finally was able to get in contact with him and he told me to bring my vehicle in and that he would take a look at it. When I went to the shop to find out what the problem was, I was told that there was a problem with the pressure of the camshaft when, in fact, his company had changed the camshaft.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Omar S

    1 star

    02/01/2023

    If i could rate this place zero stars i would. They falsely fixed my car and a week later my car wouldnt turn on after i payed $5900. I took it back and still to this date they haven't been able to tell me whats truly wrong with my car. It still hasn't been foxed and its just sitting on their yard not being worked on

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