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Find a Location

Honest-1 Auto Care has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Honest-1 Auto Care

      989 S Eola Rd Aurora, IL 60504-6071

    • Honest-1 Auto Care

      660 N La Fox St South Elgin, IL 60177-1622

    Business ProfileforHonest-1 Auto Care

    Auto Repair
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    HONEST-1 AUTO CARE: YOUR AUTO REPAIR SPECIALISTS IN AURORA, IL
    Honest-1, the home of Eco-Friendly Auto Care®, is the nation's only auto care chain to pass our Environmentally Sustainable Actions (ESA) quality check. We offer a full range of automotive service and repairs. Along with providing the best service, Honest-1 wants to ensure our customers are thoroughly educated on the systems and services necessary to keep their vehicles in the best running condition possible. If you have had your car serviced at Honest-1 Auto Care, please fill out our customer survey.

    WHY CHOOSE US?
    Fully Licensed, Insured, And State-Certified
    ASE certified technicians
    Free written estimates (pre-work)
    Environmentally sensitive
    Responsible Recycling Of Parts, Batteries, And Oil

    Products & Services

    Auto A/C Repair , Heat Repair, Auto Inspections, Auto Suspension, Brake Repair, Check Engine Light, Engine Repair, Oil Change, Radiator Repair, Timing Belt Replacement, Towing Service, Transmission Repair , Tune Up Service, Wheel Alignment

    Business Details

    This is a multi-location business.

    Find a Location

    Honest-1 Auto Care has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Honest-1 Auto Care

        989 S Eola Rd Aurora, IL 60504-6071

      • Honest-1 Auto Care

        660 N La Fox St South Elgin, IL 60177-1622

      Location of This Business
      989 S Eola Rd, Aurora, IL 60504-6071
      BBB File Opened:
      11/5/2008
      Years in Business:
      8
      Business Started:
      6/29/2015
      Business Started Locally:
      1/1/2008
      Business Incorporated:
      5/27/2014
      Type of Entity:
      Corporation
      Alternate Business Name
      • KWC Enterprises, Inc.
      Hours of Operation

      Primary

      M:
      7:00 AM - 6:00 PM
      T:
      7:00 AM - 6:00 PM
      W:
      7:00 AM - 6:00 PM
      Th:
      7:00 AM - 6:00 PM
      F:
      7:00 AM - 6:00 PM
      Sa:
      7:30 AM - 3:30 PM
      Su:
      Closed
      Business Management
      • Miss Karen Conway, President/Owner
      Contact Information

      Principal

      • Miss Karen Conway, President/Owner

      Customer Contact

      • Miss Karen Conway, President/Owner
      Additional Contact Information

      Fax Numbers

      • (630) 499-9305
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: How to prepare your car for winter

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/08/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      we have paid honest-1 at least 4 times to repair my vehicle several times, and every time we get it back out the shop it breaks back down! they have had my truck for two months and I still have to pay my car note as well as insurance. We got a call from the manager named ****** and he told us that because They (honest-1) never repaired my vehicle right that now my engine blew, and they are responsible for my truck. after two weeks went by with no update, I had my insurance company call them and they talked to the owner and she stated she was waiting on the insurance adjustor, and we would hear from her in a few days, and she'll get back to us. We've been calling ******** the insurance adjustor for two weeks and she has not returned our call. Meanwhile I still do not have a car and have been missing work and still have to pay my car note. I've called and left a message for ******** supervisor **** and still no returned call.

      Customer Reviews

      0 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

      BBB of Chicago & Northern Illinois

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