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BBB Business Review

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BBB Accredited Business since

High Point Auto Services Inc

Phone: (773) 561-0366 Fax: (773) 561-0369 4922 N Clark St, Chicago, IL 60640 View Additional Email Addresses http://www.hpasonline.com/ View Additional Web Addresses



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

High Point Auto Service is an auto repair and service company which provides auto repair services to a variety of automobiles, both foreign and domestic. This company serves downtown Chicago and the surrounding areas, including the communities of Ravenswood, Ravenswood Gardens, Uptown, Edgewater, Edgewater Beach, Buena Park, Horner Park, North Center, Lake View, Park West, and Lincoln Park. Services available from this company include air conditioning service and repair, exhaust repair, transmission service and repair, diagnostics, electrical repair, suspension repair, shocks and struts repair, engine diagnosis and maintenance, cooling systems service, timing belt replacement, brake repair, power steering system repair, fuel system repair, differential and axle service, and wheel alignment.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that High Point Auto Services Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for High Point Auto Services Inc include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on High Point Auto Services Inc
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: October 07, 2008 Business started: 01/01/1998 Business started locally: 01/01/1998 Business incorporated 04/08/2002 in IL
Type of Entity

Corporation

Business Management
Mr. Fred Hasen, Manager
Contact Information
Principal: Mr. Fred Hasen, Manager
Business Category

Auto Repair & Service Auto Repairing - Foreign Auto Repair - Suspension Auto Repair - Steering & Suspension Auto Repair - Shocks Auto Repair - Power Steering Lubricating Service - Automotive Radiators - Automotive Transmissions - Automobile Wheel Alignment, Frame & Axle Service - Auto Auto Services Auto Service - Tires/Batteries/Accessories Auto Parts & Supplies - New Auto Air Conditioning Alternators & Generators - Auto Repair Auto Diagnostic Service Auto Electric Service General Automotive Repair (NAICS: 811111)

Alternate Business Names
High Point Auto Service

Customer Review Rating plus BBB Rating Summary

High Point Auto Services Inc has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.