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Find a Location

Great Lakes Service II, Inc. has 1 locations, listed below.

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    Business ProfileforGreat Lakes Service II, Inc.

    Auto Repair

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Great Lakes Service II is an auto repair and service company specializing in trucks and big rigs. This company provides towing, recovery, body work, and a full suite of repairs, including fiberglass and general body work, removing trucks that have been stuck in underpasses, removing trucks from light poles, and long and short distance towing for light, medium, and heavy vehicles. Their facilities include a waiting room and shuttling to and from hotels and local restaurants and entertainment for their drivers to offer the most comfort and services for their customers. They also have a wide selection of tires to fit any truck or car.

    Business Details

    Location of This Business
    562 S Vista Ave, Addison, IL 60101-4423
    BBB File Opened:
    5/24/1995
    Years in Business:
    30
    Business Started:
    3/1/1994
    Business Started Locally:
    3/1/1994
    Business Incorporated:
    11/15/2004
    Type of Entity:
    Corporation
    Business Management
    • Mr. Dean Malamis, President
    Contact Information

    Principal

    • Mr. Dean Malamis, President

    Customer Contact

    • Mr. Dean Malamis, President
    Additional Contact Information

    Fax Numbers

    • (630) 543-2783
      Primary Fax

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/27/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On 7/23/21 we called the shop because their ****** listing said they work 24/7 we had the truck towed there to get the work done they told us it was a egr valve actuator , we approved the work and it was done Saturday on 7/24/21 then they said it was a electrical issue had to wait until Monday ,Monday comes along I call they tell me its a wire and possibly batteries they change those and then they tell me there is 3 active codes for control module missing and theyll be checking it out ,but my driver goes there the truck is sitting parked outside and the driver turns truck on there werent any of the codes that the shop mentioned on the phone ,the driver does a parked regen for one active code for the 1Box and it cleared the code and the truck is running fine now ,they also charged me double for the egr actuator then freightliner would have because of core that they said needs to be inspected but was told I wont likely get that money back.I feel I was over charged for the towing also

    Customer Reviews

    0 Customer Reviews

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    Local BBB

    BBB of Chicago & Northern Illinois

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