BBB Accredited Business since
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Great Lakes Service II is an auto repair and service company specializing in trucks and big rigs. Located in Addison, IL, this company serves the western suburbs of Chicago, including Villa Park, Lombard, Bensenville, Wood Dale, Itasca, Bloomingdale, Elmhurst, Wheaton, Glen Ellyn, Glendale Heights, Carol Stream, Medinah, and Roselle. The company was formed in 1993 and is family owned and operated. In 2010, the company began a program where local low income residents, mostly seniors and single mothers, could have their cars serviced and repaired for free; the program works with local churches, who finds and qualifies individuals for the program.
This company provides towing, recovery, body work, and a full suite of repairs, including fiberglass and general body work, removing trucks that have been stuck in underpasses, removing trucks from light poles, and long and short distance towing for light, medium, and heavy vehicles. Their facilities include a waiting room and shuttling to and from hotels and local restaurants and entertainment for their drivers to offer the most comfort and services for their customers. They also have a wide selection of tires to fit any truck or car.
Visit the website for Great Lakes Service II to learn more about the services available, view their gallery of repairs and towing, and contact the company to discuss a repair, auto body, or towing project or job.
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A BBB Accredited Business since
BBB has determined that Great Lakes Service II, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that affect the rating for Great Lakes Service II, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 2 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. Dean Malamis, President
Auto Repair & Service Towing - Automotive General Automotive Repair (NAICS: 811111)