BBB Business Review

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This business is not BBB accredited.

Dreyers Auto Service

Phone: (847) 872-2036 3001 Sheridan Road, Zion, IL 60099

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Dreyers Auto Service is an auto repair and service shop which services and maintains both foreign and domestic automobiles. Located in Zion, IL, this company serves the northern suburbs of Chicago, including Lake Bluff, Great Lakes, Winthrop Harbor, Round Lake Beach, Beach Park, Wadsworth, Waukegan, Gurnee, Park City, Russell, North Chicago, Grandwood Park, Gages Lake, Green Oaks, Libertyville, and Lake Forest. The company has been in business since 1948 and employs technicians with ASE certification, which is the standard of automotive proficiency throughout the industry. The company also provides constant training and certification to its employees to ensure that they remain up-to-date on the newest technological advancements available on late-model cars, and also employs the most recent technology in the diagnostics process in order to provide efficient and accurate troubleshooting of issues with cars brought in.

This automotive shop handles most major repairs on foreign and domestic cars, including the most recent cars available, using their computer diagnostics. Services available include the installation, repair, and maintenance of alternators and generators, the electrical system, tires and batteries, brakes and brake pads, carburetors, differentials, heaters, mufflers and the exhaust system, radiators, transmissions, frames and axles, and the wheel alignment. The company also repairs and recharges the air conditioning systems and will ensure that a car will pass the mandatory State of Illinois emissions test.

Visit the website for Dreyers Auto Service to learn more about the services available from this shop, view contact information, and contact the company to schedule an appointment for maintenance or repair of any automobile.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Dreyers Auto Service include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Dreyers Auto Service
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: June 14, 2010 Business started: 01/01/1948 Business started locally: 01/01/1948 Business incorporated 12/09/1969 in IL
Type of Entity


Business Management
Mr. Mike Epker, Owner
Contact Information
Principal: Mr. Mike Epker, Owner
Business Category

Auto Repair & Service Auto Repairing - Foreign Brake Service Carburetors Mufflers & Exhaust Systems Radiators - Automotive Transmissions - Automobile Differentials - Automobile Wheel Alignment, Frame & Axle Service - Auto Auto Service - Tires/Batteries/Accessories Brakes - Manufacturers & Distributors Heaters - Automotive Springs - Automotive - Sales & Service Auto Air Conditioning Alternators & Generators - Auto Repair Auto Diagnostic Service Auto Electric Service General Automotive Repair (NAICS: 811111)

Customer Review Rating plus BBB Rating Summary

Dreyers Auto Service has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.