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BBB Accredited Business since

Avon Automotive, Inc.

Phone: (847) 356-7808 Fax: (847) 245-2123 36947 N Fairfield Rd, Lake Villa, IL 60046

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Avon Automotive Inc is an auto repair and service company that also provides towing. This business is located in Lake Villa, IL, and serves the northern Chicago suburbs including Antioch, Lindenhurst, Fox Lake, Spring Grove, Solon Mills, Johnsburg, Beach Park, Wintrop Harbor, Wadsworth, Mundelein, Round Lake, Grayslake, Gurnee, Waukegan, McHenry, Wauconda, Ivanhoe, Sylvan Lake, Libertyville, Park City, and North Chicago. This company offers a variety of auto repair services including transmission, tires, shocks, power steering, engine and diesel, airbags, tune-ups, suspensions, auto electric equipment, brake service, mufflers and exhaust, alignment, fuel injection, oil changing, and lubrication service.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Avon Automotive, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Avon Automotive, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Avon Automotive, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 06, 1991 Business started: 01/01/1979 Business started locally: 01/01/1979 Business incorporated 07/03/2000 in IL
Type of Entity


Business Management
Ms. Jackie Hensley, President
Contact Information
Principal: Ms. Jackie Hensley, President
Number of Employees


Business Category

Auto Repair & Service Auto Repair & Service - Diesel Auto Repair & Service - Airbags Auto Repairing - Foreign Auto Restoration Auto Headlight Restoration Auto Repair - Suspension Auto Repair - Steering & Suspension Auto Repair - Shocks Auto Repair - Tune-Up Auto Repair - Power Steering Brake Service Engines - Fuel Injection Service & Parts Engines - Gasoline Engines - Rebuild & Exchange Lubricating Service - Automotive Mufflers & Exhaust Systems Radiators - Automotive Towing - Automotive Transmissions - Automobile Differentials - Automobile Wheel Alignment, Frame & Axle Service - Auto Auto Service - Specialty Parts Auto Services Auto Parts & Supplies - Used & Rebuilt Auto Parts & Supplies - Custom Wheels/Rims Auto Service - Tires/Batteries/Accessories Engines - Diesel Starters - Engine Auto Air Conditioning Equipment Auto Bumpers, Guards & Grilles Auto Electric Equipment Auto Parts & Supplies - New Heaters - Automotive Shock Absorbers Springs - Automotive - Sales & Service Tire Dealers Auto Air Conditioning Alternators & Generators - Auto Repair Auto Customizing Auto Accessories Auto Diagnostic Service Auto Electric Service Auto Inspection Stations Auto Machine Shops General Automotive Repair (NAICS: 811111)


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.