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BBB Business Review

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BBB Accredited Business since

Auto Plus, Inc.

Phone: (630) 543-1488 Fax: (630) 543-6046 515 S Grace St, Addison, IL 60101 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


  • Master Cylinder (Brake and Clutch)
  • Power Booster
  • Belts and Hoses
  • Steering and Suspension
  • Shocks and Struts
  • Water Pumps
  • Heater Core
  • Blower Motors
  • Air Conditioning Components (including compressor)
  • Air Conditioning Inspection
  • Air Conditioning Recharge
  • Alternators and Starters
  • Ignition/Emission Parts
  • Exhaust (including muffler, catalytic converter, all pipes)
  • Drive Axles
  • Power Steering Pumps
  • Gear Boxes
  • Radiators (new)
  • Wheel Bearings
  • Timing Belt
  • Fuel Pumps
  • Thermostat and Gasket
  • Electrical Components
  • Wiper Motors
  • Transmissions
  • Bulbs
  • Clutches
  • Brake Rotors/Drums
  • Brake Pads/Shoes (Front or Rear)
  • Air Conditioning E-Vac and Charge
  • Engine Maintenance
  • Alignments
  • Transmission Maintenance (Flush)*
  • Power Steering Maintenance (Flush)*
  • Cooling System Maintenance (Flush)*
  • Brake System Maintenance (Flush)
  • Air Conditioning Maintenance (Flush)
  • Differential Maintenance (Flush)
  • Transfer Case Main (Flush)
  • Fuel Injection Service (Flush)
  • Emissions
  • Check Engine Light Diagnostics
  • Ball joints
  • Tie Rods
  • Axles & Differential
  • Pre-Purchase Vehicle Inspections
  • Extended Warranties
  • 30,000 Mile Maintenance
  • 60,000 Mile Maintenance
  • 90,000 Mile Maintenance
  • 120,000 Mile Maintenance
  • Tires
  • Fleet accounts
  • TPMS reset

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Auto Plus, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Auto Plus, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 11, 2005 Business started: 07/01/1990 in IL Business started locally: 07/01/1990 Business incorporated 06/14/1990 in IL
Type of Entity


Business Management
Ms. Kay Brend, Office Manager Mr. Michael Brend, President
Contact Information
Principal: Ms. Kay Brend, Office Manager
Principal: Mr. Michael Brend, President
Business Category

Auto Repair & Service Auto Repair & Service - Diesel Auto Repair & Service - Airbags Auto Repairing - Foreign Auto Headlight Restoration Auto Repair - Suspension Auto Repair - Steering & Suspension Auto Repair - Shocks Auto Repair - Tune-Up Auto Repair - Power Steering Auto Repair - Maintenance Auto - Fleet Maintenance Brake Service Transmissions - Automobile Auto Repair - Windshield, Glass Shops Auto Lube & Oil - Mobile Auto Air Conditioning Equipment Auto Bumpers, Guards & Grilles Shock Absorbers Tire Dealers Auto Air Conditioning Alternators & Generators - Auto Repair Auto Diagnostic Service General Automotive Repair (NAICS: 811111)

Service Area
Areas of service: Addison, Lombard, Villa Park, Elmhurst, Wood Dale, Bensenville, Glendale Heights, Itasca, Bloomingdale, Roselle, Schaumburg, Elk Grove Village, Lisle, Downers Grove, Darien, Woodridge, Hinsdale, Westmont, Oak Brook, Oak Brook Terrace, Glen Ellyn, Wheaton, Winfield, Carol Stream, Winfield, Warrenville, Aurora, North Aurora, Batavia, Geneva, Naperville, St. Charles, Elgin, Elburn, Montgomery, Oswego, Chicago

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.