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BBB Business Review

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BBB Accredited Business since

Advanced Auto Repair

Phone: (815) 723-9667 324 Pleasant St., Joliet, IL 60436 http://www.advanced-autorepair.com


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Description



Advanced Auto Repair is an auto repair shop which performs diagnostics and maintenance on both foreign and domestic automobiles. Located in Joliet, IL, this company serves the southwestern suburbs of Chicago, including Lockport, Mokena, Romeoville, Bolingbrook, Frankfort, Orland Park, Tinley Park, Channahon, Naperville, Aurora, New Lenox, Shorewood, and Plainfield. The company has been in business for over 30 years and has ASE certified technicians with specialty experience with foreign automobiles such as Mercedes and Audi.

This company performs computer controls and diagnosis, which allows for a more detailed and controlled diagnosis of problems and more precise repair of issues. The shop's repair services include fuel filter replacement, fuel injection, spark plug and wire replacement, on board diagnostic readings, diagnostic code interpretation, differential vacuum testing, full emission repairs, anti-lock brake repair, disc and drum - brake and rotor repair, electrical diagnostics, alternator and starter repair, batteries and wiring replacement, interior and exterior lighting replacement, air conditioning service, refrigerant recharge, heater core repair, thermostat repair, water pump repair, front and rear suspension realignment, replacement of shocks and struts, and tire replacement. Their preventative and performance maintenance includes engine diagnostics, fuel system maintenance, and transmission service. The company offers free estimates on their services. Advanced Auto Repair will assist customers who have failed their emissions test so that their car will past the state require emissions test.

Visit the website for Advanced Auto Repair to view their full list of services, view videos showing their technicians at work, and contact the shop to schedule an appointment.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Advanced Auto Repair meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Advanced Auto Repair include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Advanced Auto Repair
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 05, 1999 Business started: 01/01/1993 Business started locally: 01/01/1993
Type of Entity

Sole Proprietorship

Business Management
Mr. Richard Recihenberger, Owner Ms. Kathleen Reichenberger, Owner
Contact Information
Principal: Mr. Richard Recihenberger, Owner
Business Category

Auto Repair & Service Auto Repairing - Foreign Auto Repair - Steering & Suspension Radiators - Automotive Transmissions - Automobile Truck Repair & Service Auto Air Conditioning Alternators & Generators - Auto Repair Auto Electric Service General Automotive Repair (NAICS: 811111)

Alternate Business Names
Advanced Auto Repair & Sales
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.