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BBB Business Review

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BBB Accredited Business since

Ace's Automotive Repair and Hot Rod Restoration

Phone: (630) 898-4349 1500 Dearborn Ave  10N, Aurora, IL 60505

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Ace's Automotive Repair and Hot Rod Restoration is an auto repair providing full-service diagnosis and repair of vehicular issues for both foreign and domestic vehicles. Located in Aurora, IL, this company serves the western suburbs of Chicago, including Aurora, Montgomery, Lisle, Downers Grove, Woodridge, Wheaton, Warrenville, Bolingbrook, Romeoville, Winfield, Boulder Hill, Oswego, Plainfield, Hinsdale, Willowbrook, Lemont, North Aurora, Batavia, and Glen Ellyn. Owner James Johnson is ASE certified and takes continuing education classes to remain up-to-date on the latest technologies and techniques in auto repair and recovery, and the shop has the latest diagnostic equipment available to ensure a proper diagnosis of the car's problem. The owner personally test drives each vehicle before returning it to the owner to ensure that the problem is fixed to his satisfaction.

Services available from this shop include engine tuning, electronic fuel service and repair, anti-lock brake system service and repair, power windows and door lock repair, drivability diagnostics, clutch service, transmission service and repairs, engine service and repairs, brake service and repairs, cooling system service, wheel alignments, tire mounting and balance, tire sales, steering and suspension service, electrical system diagnosis and repair, body work and paint, pre-purchase vehicle evaluations, air conditioning service and repairs, windshield service, oil change, towing service, and the sale of car accessories such as car alarms and stereo systems.

Visit the website for Ace's Automotive Repair and Hot Rod Restoration to learn more about the company's background, read testimonials from customers, and contact the company to set up an appointment for car maintenance or repair.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Ace's Automotive Repair and Hot Rod Restoration meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Ace's Automotive Repair and Hot Rod Restoration include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Ace's Automotive Repair and Hot Rod Restoration
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 17, 2012 Business started: 04/01/2011 Business started locally: 04/01/2011
Type of Entity

Sole Proprietorship

Business Management
Mr. James D. Johnson, Owner
Contact Information
Principal: Mr. James D. Johnson, Owner
Number of Employees


Business Category

Auto Repair & Service Auto Headlight Restoration Auto Repair - Steering & Suspension Auto Repair - Shocks Auto Repair - Tune-Up Auto Repair - Power Steering Brake Service Lubricating Service - Automotive Radiators - Automotive Transmissions - Automobile Auto Services Auto Service - Tires/Batteries/Accessories Auto Parts & Supplies - New Auto Radios & Stereos - Sales & Repair Auto Air Conditioning Auto Accessories Auto Diagnostic Service Auto Electric Service Auto Hand & Foot Controls General Automotive Repair (NAICS: 811111)

Alternate Business Names
Ace's Automotive Repair and Hot Rod Restoration

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.