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BBB Business Review

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BBB Accredited Business since

59 Auto Repair, Inc.

Phone: (815) 254-9959 Fax: (815) 254-6685 24010 W Renwick Rd, Plainfield, IL 60544 http://www.59autorepair.com


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Description



'59 Auto Repair is an auto repair and service shop which provides scheduled, routine, and emergency maintenance for automobiles, both foreign and domestic. Located in Plainfield, IL, this company serves the southwestern suburbs of Chicago, including Naperville, Romeoville, Lockport, Crest Hill, Shorewood, Joliet, Preston Heights, Rockdale, Yorkville, Oswego, Montgomery, Aurora, Woodridge, Lemont, Ingalls Park, Minooka, North Aurora, Lisle, Homer Glen, Mokena, Plano, Warrenville, New Lenox, Orland Park, Orland Hills, Tinley Park, and Batavia. The company was founded in 1995 and is an Automotive Service of Excellence Blue Seal Shop as well as a certified NAPA AutoCare Center, with two ASE-Master technicians employed at the shop. Rental cars are available, and same-day service is available in many cases.

This company provides diagnosis and repair of a variety of issues, using computer-aid diagnosis to determine the issue with both foreign and domestic cars, including high end luxury cars like BMWs and Mercedes-Benz. Services available include preventative maintenance, tune-ups, oil changes, hose and filter replacement, major engine repair and replacement, complete drive train repair, carburetor repair and overhaul, cooling systems repair, timing belt and fan belts service, fuel injection cleaning and repair, ignition diagnosis and repair, batteries and alternators repair, electrical and lights repair, transmission service and repair, wheel alignments, suspension and front end repair, emission repair, mufflers and exhaust system repair, air conditioning and heater service, and windshield and wiper service.

Visit the website for '59 Auto Repair to learn more about the company, view their full list of services, and contact the company to request automotive service.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that 59 Auto Repair, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for 59 Auto Repair, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

1 Customer Review on 59 Auto Repair, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: January 20, 2003 Business started: 01/01/1995 in IL Business started locally: 01/01/1995 Business incorporated 10/27/1993 in IL
Type of Entity

Corporation

Business Management
Ms. Linda Brauer, Secretary Mr. Richard Brauer, Owner
Contact Information
Principal: Ms. Linda Brauer, Secretary
Business Category

Auto Repair & Service Mufflers & Exhaust Systems Radiators - Automotive Transmissions - Automobile Wheel Alignment, Frame & Axle Service - Auto Auto Service - Tires/Batteries/Accessories Heaters - Automotive Auto Air Conditioning Auto Diagnostic Service Auto Electric Service General Automotive Repair (NAICS: 811111)

Alternate Business Names
RB Automotive, Inc

Customer Review Rating plus BBB Rating Summary

59 Auto Repair, Inc. has received 3.68 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.