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Phone: (847) 982-6560 Fax: (847) 982-6564 8256 Lincoln Ave, Skokie, IL 60077
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for 3C Automotive & Repair, Inc. include:
- Failure to respond to 1 complaint(s) filed against business
Factors that raised the rating for 3C Automotive & Repair, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. Mike Abramov, Owner Mr. Yefim Elikman, President
Auto Repair & Service Auto Repairing - Foreign Auto Smog Inspection Brake Service Engines - Fuel Injection Service & Parts Engines - Gasoline Engines - Rebuild & Exchange Lubricating Service - Automotive Mufflers & Exhaust Systems Radiators - Automotive Transmissions - Automobile Differentials - Automobile Wheel Alignment, Frame & Axle Service - Auto Auto Services Auto Lube & Oil - Mobile Auto Perform, Race & Sport Equipment Auto Service - Tires/Batteries/Accessories Cylinder Heads - Auto & Motorcycle Starters - Engine Clutches Heaters - Automotive Shock Absorbers Springs - Automotive - Sales & Service Tire Dealers Auto Air Conditioning Alternators & Generators - Auto Repair Auto Diagnostic Service Auto Electric Service General Automotive Repair (NAICS: 811111)
THIS LOCATION IS NOT BBB ACCREDITED
8256 Lincoln Ave
Skokie, IL 60077 (847) 982-6560 Directions
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Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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Problems with Product/Service
Read Complaint Details
Complaint: On 11/19/14 I brought my vehicle in for an oil change. **** said that he is almost done working on other customer's cars and all the lifts in the shop are being used. Told me to come back in half an hour. When I came back, **** took my keys and said that the car will be ready in 20 minutes. 30 Minutes later when I returned to the shop, I was informed that NO oil change has been done, and "someone" had crashed into my vehicle which was in their possession. He proceeded to tell me that it is not their fault that "someone" hit my car, even when I noticed that there were only two white vehicles in the shop when there were three when I arrived. With there being white paint transfer on the area that was damaged he still denied everything. He told me that it is not their problem that "someone" crashed into my car because it was parked in their back lot behind the shop and not inside the shop. Even though the car was in their possession and it was in perfect condition before I gave it to him. He claimed that they have insurance that ONLY covers the cars inside the shop. NO explanation or apology whatsoever. He told me that ***** (the president of the company) is on vacation and he will return in 10 days and I can talk to him. When I returned to talk to *****, hoping that he will be honest and take responsibility for the damages; I explained what had happened and he also proceeded to deny everything. They made NO good faith effort to resolve the situation. In fact *****, found this situation mildly amusing, He stated that "You could have crashed the car before bringing it in to us, how do we know that this wasn't you?" The estimate for the damages that occurred at 3C Automotive are well over two thousand dollars and *****, suggested to take it up with my insurance.
Desired Settlement: Hoping that he will be honest and take responsibility for the damages that occurred while they were supposed to be doing the oil change on my car. The estimate for the damages that occurred at 3C Automotive are well over two thousand dollars and *****, suggested to take it up with my insurance