BBB Business Review

Is this your Business?

BBB Accredited Business since 04/01/2015

S4 Ventures

Phone: (866) 293-3731Fax: (800) 582-2420View Additional Phone Numbers742 N Ada St, ChicagoIL 60642-8594 Send email to S4 Ventures

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

S4 Ventures, also known as QualityAutoParts, is an auto parts and supplies company which sells used and rebuilt auto supplies for a variety of automobiles, both foreign and domestic. This company serves a national audience as well as customers throughout the Chicagoland area, including those in Joliet, Aurora, Naperville, Schaumburg, Rolling Meadows, Arlington Heights, Mt Prospect, Prospect Heights, Des Plaines, Palatine, Carol Stream, Lombard, Villa Park, Crystal Lake, Elk Grove Village, Buffalo Grove, Highland Park, Lake Forest, Wheeling, Midlothian, Posen, McHenry, Libertyville, and Gurnee. Products available from this company include bumpers, axle shafts, flywheels, intake manifolds, head light assemblies, door assemblies, ignition switches, power steering pumps, engine computers, and carburetors for a variety of car makes and models.

BBB Accreditation

A BBB Accredited Business since 04/01/2015

BBB has determined that S4 Ventures meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised S4 Ventures' rating include:

  • Length of time business has been operating.
  • Response to 43 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Consumers allege having received incorrect and/or unsatisfactory parts for their vehicles. Other complaints allege delays and/or poor customer service, with consumers requesting refunds and/or exchanges.

Customer Complaints SummaryRead complaint details

43 complaints closed with BBB in last 3 years | 15 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues7
Billing / Collection Issues1
Delivery Issues3
Guarantee / Warranty Issues3
Problems with Product / Service29
Total Closed Complaints 43

Customer Reviews Summary Read customer reviews

2 Customer Reviews Customer Reviews on S4 Ventures

Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 2 Customer Reviews

Additional Information

top

Quality Auto Parts is of no operational or corporate relation to Goodbay Technologies. The two companies share portions of their ownership, but do not function as related business entities. This business review reflects only the operations and practices of Quality Auto Parts.

BBB file opened: 03/24/2008Business started: 01/01/2004Business started locally: 03/01/2008New Owner Date: 02/01/2008
Type of Entity

Corporation

Incorporated: January 2008, IL

Business Management
Principal: Ms. Marissa Voluta (Customer Service Manger)
Contact Information
Mr. Jeff Gratton (Operations Manager)Mr. Sapan Shahani (CEO)
Related Businesses
Goodbay Technologies, Inc. - 3420 N Elston Ave Ste 1, Chicago, IL
Business Category

Auto Parts & Supplies - Used & Rebuilt, Wheel Align, Frame & Axle Service Equipment & Supplies, Engines - Supplies, Equipment & Parts, Mufflers & Exhaust Systems, Speedometers, Clutches, Brake Service Equipment, Auto Parts & Supplies - New, Auto Bumpers, Guards & Grilles, Auto Air Conditioning Equipment, Starters - Engine, Axles

Alternate Business Names
Quality Auto Parts, Wow Auto Parts

Customer Review Rating plus BBB Rating Summary

S4 Ventures has received 4.72 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A.

BBB Customer Review Rating plus BBB Rating Overview

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.