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BBB Accredited Business since 04/01/2015
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S4 Ventures, also known as QualityAutoParts, is an auto parts and supplies company which sells used and rebuilt auto supplies for a variety of automobiles, both foreign and domestic. This company serves a national audience as well as customers throughout the Chicagoland area, including those in Joliet, Aurora, Naperville, Schaumburg, Rolling Meadows, Arlington Heights, Mt Prospect, Prospect Heights, Des Plaines, Palatine, Carol Stream, Lombard, Villa Park, Crystal Lake, Elk Grove Village, Buffalo Grove, Highland Park, Lake Forest, Wheeling, Midlothian, Posen, McHenry, Libertyville, and Gurnee. Products available from this company include bumpers, axle shafts, flywheels, intake manifolds, head light assemblies, door assemblies, ignition switches, power steering pumps, engine computers, and carburetors for a variety of car makes and models.
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A BBB Accredited Business since 04/01/2015
BBB has determined that S4 Ventures meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised S4 Ventures' rating include:
- Length of time business has been operating.
- Response to 43 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Consumers allege having received incorrect and/or unsatisfactory parts for their vehicles. Other complaints allege delays and/or poor customer service, with consumers requesting refunds and/or exchanges.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||7|
|Billing / Collection Issues||1|
|Guarantee / Warranty Issues||3|
|Problems with Product / Service||29|
|Total Closed Complaints||43|
Customer Reviews Summary Read customer reviews
2 Customer Reviews Customer Reviews on S4 Ventures
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2 Customer Reviews|
Quality Auto Parts is of no operational or corporate relation to Goodbay Technologies. The two companies share portions of their ownership, but do not function as related business entities. This business review reflects only the operations and practices of Quality Auto Parts.BBB file opened: 03/24/2008Business started: 01/01/2004Business started locally: 03/01/2008New Owner Date: 02/01/2008
Type of Entity
Incorporated: January 2008, IL
Business ManagementPrincipal: Ms. Marissa Voluta (Customer Service Manger)
Contact InformationMr. Jeff Gratton (Operations Manager)Mr. Sapan Shahani (CEO)
Related BusinessesGoodbay Technologies, Inc. - 3420 N Elston Ave Ste 1, Chicago, IL
Auto Parts & Supplies - Used & Rebuilt, Wheel Align, Frame & Axle Service Equipment & Supplies, Engines - Supplies, Equipment & Parts, Mufflers & Exhaust Systems, Speedometers, Clutches, Brake Service Equipment, Auto Parts & Supplies - New, Auto Bumpers, Guards & Grilles, Auto Air Conditioning Equipment, Starters - Engine, Axles
Alternate Business NamesQuality Auto Parts, Wow Auto Parts
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview