Business ProfileforThe Parts Place Inc.

I ordered on ***** The Parts Place on 7/25/23 exhaust tips for my **** GTO after 7-9 days I tried calling ***** they did Not del. pkg to date!) ***************** ******** called these #s at least 11 times! I am extremely busy running my *************** but I am determined to get what I paid for!! After two wks a *** driver came by I stopped him showed him the pic. that was Not my house where ever that pkg was del. he agreed I signed a paper stating that fact! after several wks of waiting I finally got through *** told me that my claim was processed the funds were sent to The Parts Place!! Why send my Money, Claim to them means They got Paid Twice??Upon calling C. ******* for **** ************ exhausting Never getting through to anyone Live! they are very good at manipulating you through their very confusing web site to try and get to a Live ** ******* person which really is impossible! Life is too Short! I tried sending emls to The Pats Pl. with the ** ************, Order ************, explaining lost pkg etc.. After two mos. and dozens of calls hrs of my lost time l get an em. from The Prts Pl. Why didnt you contact me! Because You didnt Lose my Pkg!! *** Did! its very Difficult to Contact a live person that is done on purpose!! ( No phone #s I could find) and Confusing to navigate through web sites etc.. I suspect done on purpose so not to pay for a C. ******* person!! And after all this wasted Time and Aggravation I get a Accusatory em. from ****************** from **** stating Why didnt you just contact me? Impossible and then asks Why do you want a refund?? Are you kidding Me!! To go through this for one pkg! and with a Derogatory Attitude! I was reluctant to use **** because of Bad experience's I had 20 yrs ago and I do not have an active acct. I have a copy of **** letter stating that on Jul 25, 2023 Order # ** ************* that a Refund was issued to me for $116,09 That I did Not Receive!! where is it? I checked my Visa`s?Seems to me with increasing loss in business **** should not always look at the bottom line but to *************** care and take care of issues that will happen Expeditiously without Accusatory Attitude! and without in giant letters from an **** C. ******* person That she is Very Upset! She would Not be working for me!After All I have been through! rather just say "Sorry that you experienced this and I will take care of it Imeadeatly!" and just maybe this all could have been avoided! I Do Not wish to be contacted by **** and will never use them for any future business, just my Refund! Sincerely ****************