BBB Business Review

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This business is not BBB accredited.

Overdrive Brands LLC

Additional Locations

Phone: (479) 802-4700 Fax: (847) 388-3951 876 Tower Road, Mundelein, IL 60060 View Additional Email Addresses http://www.hubcapsplus.com View Additional Web Addresses


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Description



HupcapsPlus.com is an auto parts and supplies dealer which sells a variety of auto parts and accessories. Located in Mundelein, IL, this company serves the Chicagoland area, including Naperville, Bolingbrook, Schaumburg, Elgin, Roselle, Evanston, Winnetka, Chicago, Skokie, Rockford, Rosemont, Justice, Oak Lawn, Cicero, Berwyn, Tinley Park, Saint Charles, Des Plaines, and Romeoville. The company also serves the Midwest and the United States, as well as international customers from Canada and Mexico. Free shipping is available to anywhere in the 48 contiguous United States. The company has been in business for over 15 years and is owned by the parent corporation Vettehead Products. Parts from both foreign and domestic automobiles are sold, including those for Volvo, Toyota, Chrysler, Subaru, Land Rover, Ford, Volkswagen, Jeep, GMC, and other manufacturers.

This company specializes in hubcaps and sells thousands of types of hubcaps, including new hubcaps, used hubcaps, replica hubcaps, spinner hubcaps, universal hubcaps, and difficult to find hubcaps for cars that are no longer made or are rare. The company also sells thousands of other products, including car covers, blind spot mirrors, turn signal conversion kits, truck towing mirror kits, chrome trim kits, truck bed accessories like tailgate locks and tailgate nets, cargo and storage accessories, steering wheel covers, interior spray paint dyes and primers, and automotive interior paint. The company also sells a variety of products for Ford Mustangs, including spoilers and taillight panels.

Visit the website for HupcapsPlus.com to learn more about the company, review their shipping policies, and browse their inventory of hubcaps and automotive accessories.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Overdrive Brands LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Overdrive Brands LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 30, 2006 Business started: 01/01/1999 Business started locally: 01/01/1999 Business incorporated 02/03/2014 in IL
Type of Entity

Corporation

Business Management
Mr. Kurt Lind, CEO Mr. Jack Sanders, CIO
Contact Information
Principal: Mr. Kurt Lind, CEO
Business Category

Auto Parts & Supplies - New Hubcaps - Sales Internet Shopping Auto Perform, Race & Sport Equipment Auto Floor Coverings Automotive Parts and Accessories Stores (NAICS: 441310)

Alternate Business Names
HubCapsPlus.Com Vettehead Brands, LLC
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.