BBB Business Review

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This business is not BBB accredited.

Simotes Motor Sales, Inc.

Additional Locations

Phone: (815) 467-4630 Fax: (815) 467-6004 300 N Ridge Rd, Minooka, IL 60447 View Additional Email Addresses http://www.simotesmotorsales.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Simotes Motor Sales, Inc. is a car dealership specializing in used automobiles from a variety of manufacturers, both foreign and domestic. This company serves the southwestern suburbs of Chicago, including Shorewood, Plainfield, Channahon, Elwood, Manhattan, Morris, New Lenox, Fairmont, Lockport, Romeoville, Yorkville, Oswego, Bolingbrook, Lemont, Coal City, Braidwood, Wilton Center, and Wilmington. Manufacturers available include Acura, BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, GMC, Honda, Infiniti, Jeep, Kia, Land Rover, Lexus, Mazda, Mercedes-Benz, Mercury, MINI, Nissan, Oldsmobile, Pontiac, Saturn, Subaru, Toyota, and Volkswagen. Cars range in year from 1981 to the second-most recent model year, and range in price from under $2,500 to over $24,000. Mileage varies from under 8,000 miles to over 230,000 miles, and both manual and automatic transmission are available.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Simotes Motor Sales, Inc. include:

  • Length of time business has been operating
  • Response to 6 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

6 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 1
Guarantee/Warranty Issues 1
Problems with Product/Service 3
Total Closed Complaints 6

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Simotes Motor Sales, Inc.
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 2

Additional Information

BBB file opened: March 15, 1995 Business started: 01/01/1986 Business started locally: 01/01/1986 Business incorporated 03/06/1998 in IL
Type of Entity

Corporation

Business Management
Mr. Grant Simotes, Manager Mr. John Ott, Sales & Finance Manager
Contact Information
Principal: Mr. Grant Simotes, Manager
Business Category

Auto Dealers - Used Cars Auto Dealers - Online Auto Parts & Supplies - New Auto Services Used Car Dealers (NAICS: 441120)


Customer Review Rating plus BBB Rating Summary

Simotes Motor Sales, Inc. has received 4.11 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.