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Find a Location

Road Master Auto Sales has 1 locations, listed below.

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    Business ProfileforRoad Master Auto Sales

    Used Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    7138 S. Western Ave., Chicago, IL 60636-3615
    BBB File Opened:
    1/6/1997
    Years in Business:
    30
    Business Started:
    1/1/1994
    Business Started Locally:
    1/1/1994
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Mike Ali, Owner
    Contact Information

    Principal

    • Mr. Mike Ali, Owner

    Customer Contact

    • Mr. Mike Ali, Owner
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    7 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/29/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I bought my car on 10/28/2023 for a total of $8,332 With everything that goes with it.I made a deposit of $2,000 at the purchase. And had promised to add $4,000 for the initial deposit on the Monday following the purchase But when I called the person who had my money who was in Africa at the time, he told me that he won't be able to make me a transfer to wait for him to ,Arrived in the *** on December 15, 2023. I directly called the dealer to tell him that I was going to return the car and wait for the arrival of the person who had my money and once I have the $6,000, I will come back to buy the car. He told me no, I could keep the car he will wait for on December 15, 2023. The first day I bought the car I notified the seller of the problems that the car had. He told me there was no problem that he was going to repair it. But as soon as I notified him of the delay for the $4,000 he changed compared to the repair of the car And he asked me to pay the monthly payment in advance if I wanted him to repair the ************** I did, but he didn't want to repair the car Arriving on December 15 I brought back the car and gave him $1000 and asked him to repair my car as promised And once the car was repaired I will bring back the remaining **** $ for the initial deposit But once I got the car back I found that nothing was repaired and that there were always the same initial breakdowns When I went back there to make them note that nothing was repaired. They tinkered with the car and gave it to me a few days later. There were always the same problems I understood that he was really never going to repair my car. I decided to repair it small to small with my own financial means. On January 26th I went there to make my monthly payment he forced me to pay $1,000 I told them no that I was going to pay the monthly amount due which is 413 $ no more because you didn't want to repair my car and I already spend hundreds of dollars to repair it
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    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    K. O

    1 star

    04/05/2023

    Please do not buy a vehicle from them. They are a complete scam. You will be taken advantage of and lose money. I'd rather walk or catch the bus than drive any of their vehicles. Well, they sold me a lemon and I am for sure walking and taking Ubers as a mean of transportation. It was such a waste of time. This place doesn't even deserve a 1 star rating.

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