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BBB Accredited Business since

Reliable Car Source Inc

Phone: (630) 359-3593 Fax: (630) 359-3593 224 W Stone Rd, Villa Park, IL 60181

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Reliable Car Source is a Chicago used car dealership which specializes in online inventory. Located in Villa Park, Reliable Car Source has a full online inventory of their vehicles and does not employ salespeople, instead providing professional advisors who, after consultation with a customer, suggest makes or models of vehicles and advise their customer on the care and maintenance of the vehicle.

This car dealership has an indoor heated showroom, avoiding the issues of storing cars outside, and maintains a full stock of both domestic and foreign vehicles, including German and Japanese automobiles. Their inventory includes cars from 2001 onward, and from 10,000 miles to 100,000 miles or more. The dealership specializes in luxury vehicles but their inventory includes minivans, trucks, SUVs, and hatchbacks. Each car is selected by the owner of the company and undergoes a pre-inspection to ensure that any faults with the car are known and disclosed to the customer, and each car's history is fully disclosed to the customer.

The dealership offers a 3-day or 300 mile return policy, with some restrictions, on any car purchased from their lot. If the customer cannot pick up the automobile from the lot, Reliable Car Source offers door-to-door nationwide shipping for a fee. They perform trade-ins on applicable vehicles that meet their expectations and pass pre-inspection. Financing is available for customers who pass a credit inspection.

Visit the website for Reliable Car Source to browse their inventory of pre-owned cars, learn more about the company, sign up for financing, and contact the company about a showing.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Reliable Car Source Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Reliable Car Source Inc include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Reliable Car Source Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 14, 2012 Business started: 09/01/2011 Business started locally: 09/01/2011 Business incorporated 09/09/2011 in IL
Type of Entity


Business Management
Mr. Abe Zabadneh, President
Contact Information
Principal: Mr. Abe Zabadneh, President
Business Category

Auto Dealers - Used Cars Auto Services Automotive Financing Automobile Dealers - Imported Cars Used Car Dealers (NAICS: 441120)


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.