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BBB Accredited Business since 10/01/2012

Reliable Car Source Inc

Phone: (630) 359-3593Fax: (630) 359-3593224 W Stone Rd, Villa ParkIL 60181 Send email to Reliable Car Source Inc

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Description

Reliable Car Source is a Chicago used car dealership which specializes in online inventory. Located in Villa Park, Reliable Car Source has a full online inventory of their vehicles and does not employ salespeople, instead providing professional advisors who, after consultation with a customer, suggest makes or models of vehicles and advise their customer on the care and maintenance of the vehicle.

This car dealership has an indoor heated showroom, avoiding the issues of storing cars outside, and maintains a full stock of both domestic and foreign vehicles, including German and Japanese automobiles. Their inventory includes cars from 2001 onward, and from 10,000 miles to 100,000 miles or more. The dealership specializes in luxury vehicles but their inventory includes minivans, trucks, SUVs, and hatchbacks. Each car is selected by the owner of the company and undergoes a pre-inspection to ensure that any faults with the car are known and disclosed to the customer, and each car's history is fully disclosed to the customer.

The dealership offers a 3-day or 300 mile return policy, with some restrictions, on any car purchased from their lot. If the customer cannot pick up the automobile from the lot, Reliable Car Source offers door-to-door nationwide shipping for a fee. They perform trade-ins on applicable vehicles that meet their expectations and pass pre-inspection. Financing is available for customers who pass a credit inspection.

Visit the website for Reliable Car Source to browse their inventory of pre-owned cars, learn more about the company, sign up for financing, and contact the company about a showing.

BBB Accreditation

A BBB Accredited Business since 10/01/2012

BBB has determined that Reliable Car Source Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered Reliable Car Source Inc's rating include:

  • Length of time business has been operating.

Factors that raised Reliable Car Source Inc's rating include:

  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 0

Industry Comparison| Chart

Auto Dealers - Used Cars, Auto Services, Automobile Dealers - Imported Cars, Automotive Financing

Additional Information

top
BBB file opened: 09/14/2012Business started: 09/01/2011New Owner Date: 09/01/2011
Type of Entity

Corporation

Incorporated: September 2011, IL

Contact Information
Principal: Mr. Abe Zabadneh (President)
Business Category

Auto Dealers - Used Cars, Auto Services, Automobile Dealers - Imported Cars, Automotive Financing

Products & Services

This business offers: Pre-owned vehicles.

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Map & Directions

Map & Directions

Address for Reliable Car Source Inc

224 W Stone Rd

Villa Park, IL 60181

To | From

LocationsX

1 Locations

  • 224 W Stone Rd 

    Villa Park, IL 60181(630) 359-3593

Industry Comparison ChartX

The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Chicago and Northern Illinois. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.

*Reliable Car Source Inc is in this range.

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB reports on known significant government actions involving business' marketplace conduct.

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