BBB Business Review

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This business is not BBB accredited.

Ray's Amaco Inc.

Phone: (708) 755-4537 Fax: (708) 755-4639 View Additional Phone Numbers 135 N Halsted St, Chicago Heights, IL 60411 http://premierautox.com


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Description



Premier Auto Exchange is an auto dealership specializing in used cars, both foreign and domestic, of a variety of makes and models. Located in Chicago Heights, IL, this car dealership serves the southern suburbs of Chicago, including Sauk Village, Olympia Fields, Matteson, Homewood, Flossmoor, Steger, University Park, Crete, Glenwood, Thornton, South Holland, Hazel Crest, Country Club Hills, Ford Heights, Willowbrook, Lansing, Monee, Harvey, Markham, Frankfort Square, Calumet City, Park Forest, Richton Park, Lynwood, Dyer, Oak Forest, Midlothian, Dixmoor, Harvey, and Riverdale. The company has been in business since 1994 and has Saturday hours for the convenience of their customers.

This company has a variety of used cars for sale, including cars from foreign manufacturers. Makes available include Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, GMC, Honda, Hyundai, Jeep, Kia, Lexus, Lincoln, Mazda, Mercedes-Benz, Mercury, Mitsubishi, Nissan, and Pontiac. Cars range in model year from being two or three years old to from the 1970s or older. Mileage ranges from over 200,000 to under 60,000. A range of different vehicle options are available, including rear defrosters, keyless entry, power windows, alarm systems, traction control, splash guards, leather seats, tire pressure monitors, fog lights, telematics systems, and more. Financing is available for those who qualify, and those interested in applying for credit can apply online and receive a response within several days.

Visit the website for Premier Auto Exchange to learn more about their services, read testimonials from their customers, apply for financing, and browse their inventory of foreign and domestic used automobiles.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Ray's Amaco Inc. include:

  • Length of time business has been operating
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 1
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

1 Customer Review on Ray's Amaco Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: March 14, 2012 Business started: 03/11/1994 Business started locally: 03/11/1994 Business incorporated 03/11/1994 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Secretary of State
69 W. Washington, Room 1240, Chicago IL 60602
http://www.state.il.us
Phone Number: (312) 793-1010

Type of Entity

Corporation

Business Management
Mr. Zed Shaban, President Ms. Faith Haddad, Owner Mr. Anthony Kowalski, IT Mr. James (Trinidad) Murray, General Manager
Contact Information
Principal: Mr. Zed Shaban, President
Business Category

Auto Dealers - Used Cars Auto Dealers - Hybrid Vehicles Automotive Financing Automobile Dealers - Imported Cars Used Car Dealers (NAICS: 441120)


Customer Review Rating plus BBB Rating Summary

Ray's Amaco Inc. has received 3.45 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.