Find us on Google+

BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

Nelson Automotive, Inc

Phone: (847) 439-2277 Fax: (847) 403-1113 1801 S Busse Rd, Mount Prospect, IL 60056

BBB Business Reviews may not be reproduced for sales or promotional purposes.


We specialize in used vehicle purchasing and locating (we will also buy any car!) but also do repairs, mechanical and some body. We also help customers with new vehicle negotiations for very little to no fee.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Nelson Automotive, Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

4 Customer Reviews on Nelson Automotive, Inc
Customer Experience Total Customer Reviews
Positive Experience 4
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 4

Additional Information

BBB file opened: March 19, 2009 Business started: 03/01/2006 Business started locally: 03/01/2006 Business incorporated 07/28/2008 in IL
Type of Entity


Business Management
Mr. Eric Nelson, President/Owner
Contact Information
Principal: Mr. Eric Nelson, President/Owner
Business Category

Auto Dealers - Used Cars Auto Repair & Service Automobile Dealers - Imported Cars Used Car Dealers (NAICS: 441120)

Service Area
Mount Prospect, Chicago, and the rest of the world!
Products & Services

We are a small dealership with a focus on keeping our expenses low so we can sell cars for less and customer satisfaction so that you keep coming back and tell your friends and family about us. We are committed to fair prices & customer satisfaction.

Customer Review Rating plus BBB Rating Summary

Nelson Automotive, Inc has received 5 out of 5 stars based on 4 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.