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Consumer Complaints

BBB Accredited Business since 04/01/2010

Motor World, Inc.

Phone: (630) 545-1000Fax: (630) 545-2255

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Customer Complaints Summary

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints1

Complaint Breakdown by Resolution

Complaint Resolution Log (1)BBB Closure Definitions
06/23/2014Problems with Product / Service | Read Complaint Details
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Additional Notes

Complaint: to be honest I do not know how to say what type of complaint it is but by speaking it I have never ever inquire about a vehicle from this company, but because my bankruptcy is public knowledge they took upon themselves to run my credit as though I was interested in purchasing a vehicle which I'm not or didn't. So instead of improving my credit I was just hit with a hard inquiry on my credit report. which sucks their practice is unfair to the consumer, I have never spoken to them personally or via email, text, no type of way. I want for them to correct the matter at hand.

Initial Business Response
WE HAVE CONTACTED MRS ****** AND RESOLVED THE MATTER.

Complaint Resolution: Company addressed the complaint issues. The consumer failed to acknowledge acceptance to BBB.

Industry Comparison| Chart

Auto Dealers - Used Cars

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