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BBB Business Review

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BBB Accredited Business since

Additional Locations

Phone: (630) 458-1200 Fax: (630) 516-0256 View Additional Phone Numbers 225 W Roosevelt Rd, Villa Park, IL 60181 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description is an automotive dealership specializing in used vehicles from a variety of manufacturers, both foreign and domestic. This company provides worldwide delivery of their cars, and also has a physical location in the western suburbs of Chicago which serves the surrounding areas, including Lombard, Elmhurst, Oakbrook Terrace, Oak Brook, Berkeley, Hillside, Bellwood, Northlake, Franklin Park, Addison, Glendale Heights, Glen Ellyn, Westchester, Stone Park, Melrose Park, Franklin Park, Bensenville, Wood Dale, Wheaton, Hinsdale, Downers Grove, Westmont, La Grange, La Grange Park, Brookfield, Broadview, Hines, Schiller Park, and Bloomingdale. Cars from this company include those from Acura, Audi, BMW, Bentley, Bombardier, Buick, Cadillac, Chevrolet, Chrysler, Dodge, Dutchmen, Fiat, Ford, GMC, Honda, Hyundai, International Harvester, Jaguar, Jeep, Kia, Lincoln, Land Rover, Lexus, Mini, Maserati, Mazda, Mercedes-Benz, Mitsubishi, Nissan, Plymouth, Porsche, Subaru, Toyota, Volkswagen, and Yamaha. Vehicles range in price from under $10,000 to over $50,000 and in year from 1952 to the most recent model year. Mileage varies from under 10,000 to over 100,000 and both manual and automatic transmission are available. In addition to cars, boats, motorcycles, and specialty vehicles are available.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

28 complaints closed with BBB in last 3 years | 9 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 6
Billing/Collection Issues 2
Delivery Issues 0
Guarantee/Warranty Issues 2
Problems with Product/Service 18
Total Closed Complaints 28

Customer Reviews Summary Read customer reviews

5 Customer Reviews on
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 4
Total Customer Reviews 5

Additional Information

BBB file opened: November 26, 2007 Business started: 03/01/2007 Business started locally: 03/01/2007 Business incorporated 04/03/2007 in IL
Type of Entity


Business Management
Mr. Christopher Wright, Vice President Mrs. Nadine Williams, Office Manager Mrs. Lynn Wright, Human Resources
Contact Information
Principal: Mr. Christopher Wright, Vice President
Business Category

Auto Dealers - Used Cars Boat Dealers Auto Body Repair & Painting Auto Diagnostic Service Auto Repair & Service Auto Repairing - Foreign Auto Services Automotive Financing Used Car Dealers (NAICS: 441120)

Alternate Business Names
Lucky Motors, Inc.

Customer Review Rating plus BBB Rating Summary has received 3.94 out of 5 stars based on 5 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.