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BBB Business Review

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BBB Accredited Business since

Jack-Son Auto Sales, Inc.

Additional Locations

Phone: (847) 244-4411 Fax: (847) 244-5784 View Additional Phone Numbers 712 S Green Bay Rd, Waukegan, IL 60085 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Jack-Son Auto Sales is an auto dealership specializing in used cars, both foreign and domestic. This company serves the northern suburbs of Chicago, including North Chicago, Park City, Gurnee, Zion, Beach Park, Winthrop Habor, Wadsworth, Lake Bluff, Green Oaks, Libertyville, Gages Lake, Grandwood Park, Russell, Lake Forest, Mundelein, Vernon Hills, Mettawa, Lindenhurst, and Venetian Village. The company sells cars ranging in price from under $5,000 to over $75,000, and ranging in model year from 1955 to the mid 2000s. Their inventory includes vehicles from Toyota, Cadillac, Jeep, Chevrolet, Oldsmobile, Mercedes, GMC, Buick, Volkswagen, Kia, Mitsubishi, Acura, Saturn, Infiniti, and Chrysler. Both manual and automatic transmission are available.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Jack-Son Auto Sales, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Jack-Son Auto Sales, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 1
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Jack-Son Auto Sales, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 09, 1989 Business started: 01/01/1961 Business started locally: 01/01/1961 Business incorporated 03/31/1967 in IL
Type of Entity


Business Management
Mr. Donald J. Landsverk, President
Contact Information
Principal: Mr. Donald J. Landsverk, President
Business Category

Auto Dealers - Used Cars Motorcycles - Dealers Auto Dealers - Antique & Classic Auto Dealers - Custom Design & Replica Used Car Dealers (NAICS: 441120)

Alternate Business Names
Steven Todd Advertising Agency

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.