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BBB Accredited Business since

Grossinger City Cadillac Chevrolet

Phone: (312) 707-9500 Fax: (312) 582-1040 View Additional Phone Numbers 1530 N Dayton St, Chicago, IL 60642 View Additional Email Addresses

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Grossinger City Cadillac Chevrolet is an auto dealership specializing in new cars from Cadillac and Chevrolet, and also sells used cars from a variety of manufacturers.



BBB Accreditation

A BBB Accredited Business since

BBB has determined that Grossinger City Cadillac Chevrolet meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

11 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 3
Billing/Collection Issues 2
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 6
Total Closed Complaints 11

Customer Reviews Summary Read customer reviews

1 Customer Review on Grossinger City Cadillac Chevrolet
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: June 13, 2005 Business started: 03/16/2004 in IL Business started locally: 03/16/2004 Business incorporated 03/16/2004 in IL
Type of Entity


Business Management
Mr. Noah Hampton, Assistant to the President Mr. Gary Grossinger, President Mr. Brian Weinberg, General Manager Ms. Betty Zwierzynski, Office Manager
Contact Information
Customer Contact: Mr. Gary Grossinger, President
Principal: Mr. Noah Hampton, Assistant to the President
Related Businesses
Grossinger Autoplex, Inc. Grossinger Chevrolet Inc Grossinger Toyota Scion North Grossinger City Toyota Scion Grossinger Hyundai Grossinger Kia
Business Category

Auto Dealers - Used Cars Auto Accessories Auto Repair & Service Auto Services Auto Dealers - Hybrid Vehicles Auto Service - Tires/Batteries/Accessories Auto Dealers - New Cars Used Car Dealers (NAICS: 441120)

Service Area
This company serves downtown Chicago and the surrounding areas, including the communities of Streeterville, Wicker Park, Ukrainian Village, Lake View, West Lakeview, Logan Square, North Center, Avondale, Greektown, University Village, Humboldt Park, Illinois Medical District, Near South Side, West Town, Uptown, Ravenswood, Irving Park, and Albany Park.
Alternate Business Names
Grossinger City Autoplex, Inc. Grossinger City Cadillac Grossinger City Cadillac - Chicago Grossinger City Chevrolet - Chicago
Products & Services

The company sells new Cadillac and Chevrolet cars from the two most recent model years as well as a variety of used vehicles from a number of makes and models. Used vehicles range in price from $5,000 to over $45,000 and vary in mileage from under 10,000 to over 100,000. Makes include Buick, GMC, Jeep, MINI, Pontiac, Subaru, Chrysler, Honda, Kia, Mazda, Saturn, Toyota, Acura, Dodge, Hyundai, Land Rover, Mercedes-Benz, Scion, Volkswagen, BMW, Ford, Jaguar, Lexus, Nissan, Smart, and Volvo.

Customer Review Rating plus BBB Rating Summary

Grossinger City Cadillac Chevrolet has received 3.68 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.