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BBB Business Review

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BBB Accredited Business since

Greater Chicago Motors

Phone: (312) 280-9262 1850 North Elston Ave, Chicago, IL 60642 http://Www.greaterchicagomotors.com View Additional Web Addresses



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Description

Greater Chicago Motors is an auto dealer specializing in pre-owned and new exotic and luxury vehicles, both foreign and domestic, as well as the service of luxury and specialty cars. Located in Chicago, IL, this company serves downtown Chicago and surrounding areas, including Oak Park, Cicero, Berwyn, Franklin Park, Northlake, Rosemont, Park Ridge, Evanston, Skokie, Norridge, Niles, Morton Grove, Downers Grove, Maywood, Melrose Park, Wilmette, Glenview, Rosemont, Des Plaines, Schiller Park, Kenilworth, Winnetka, Elmwood Park, Glencoe, and Northbrook. The company has been in business since 2009 and has a detail crew, in-house transportation, as well as other personnel dedicated to providing extra services that those who purchase and use exotic and high-end vehicles might require.

This company specializes in luxury vehicles, such as Aston Martins, Audis, Maseratis, and Jaguars. Their inventory includes both new and pre-owned vehicles, ranging in year from 1998 to the most recent model year. Prices range from $10,000 to over $100,000 and from 10 miles per gallon to over 50 miles per gallon. Body types include SUVs, sedans, coupes, convertibles, crossovers, trucks, and hatchbacks. Both automatic and manual transmissions are available, and a variety of amenities are included on some models, including sound systems, sunroofs, heated front seats, push to start, back up cameras, and navigation systems. Financing is available, and the company also accepts cars to be sold.

Visit the website for Greater Chicago Motors to learn more about the company, read about their financing options, and browse their inventory of luxury vehicles.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Greater Chicago Motors meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Greater Chicago Motors include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 6 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

6 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 4
Total Closed Complaints 6

Customer Reviews Summary Read customer reviews

1 Customer Review on Greater Chicago Motors
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: April 28, 2012 Business started: 04/23/2009 in IL Business started locally: 04/23/2009 Business incorporated 04/23/2009 in IL
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Sam Abbas, Owner
Contact Information
Principal: Mr. Sam Abbas, Owner
Business Category

Auto Dealers - Used Cars Auto Air Conditioning Auto Electric Service Auto Repair & Service Auto Repair - Steering & Suspension Auto Repair - Shocks Auto Repair - Tune-Up Auto Warranty Service Brake Service Engines - Gasoline Mufflers & Exhaust Systems Wheel Alignment, Frame & Axle Service - Auto Oils - Lubricating Auto Dealers - New Cars Used Car Dealers (NAICS: 441120)

Alternate Business Names
Infinitech Auto Service, LLC.

Customer Review Rating plus BBB Rating Summary

Greater Chicago Motors has received 3.68 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.