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Find a Location

GMotorCars Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforGMotorCars Inc.

    Used Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/8/2024

    Years in Business: 14

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Gmotorcars, Inc. is a used car company which sells pre-owned vehicles. Services include buying & selling of vehicles, auto repair and more. 

    Products & Services

    Used Automobiles

    Business Details

    Location of This Business
    2411 E Oakton St, Arlington Heights, IL 60005-4819
    BBB File Opened:
    9/12/2007
    Years in Business:
    14
    Business Started:
    10/31/2009
    Business Incorporated:
    10/31/2009
    Accredited Since:
    3/8/2024
    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    9:00 AM - 7:00 PM
    T:
    9:00 AM - 7:00 PM
    W:
    9:00 AM - 7:00 PM
    Th:
    9:00 AM - 7:00 PM
    F:
    9:00 AM - 5:00 PM
    Sa:
    9:00 AM - 4:00 PM
    Su:
    Closed
    Business Management
    • Mr. Joseph Mok, President
    • Mr. Jesse Torres, Manager
    Contact Information

    Principal

    • Mr. Joseph Mok, President
    • Mr. Jesse Torres, Manager

    Customer Contact

    • Mr. Jesse Torres, Manager
    Additional Contact Information

    Fax Numbers

    • (847) 228-1924
      Other Fax

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/02/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On 08-01-2020 I gave Gmotorcars a check from my credit union for $16000 on top of the $1000 cash I gave them a few days prior. Within a week of buying the car It started saying gearbox default and loss power. I took it back to the dealership and almost a year later and the problem isn't fix and every time I take it back to them there is additional problems.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    John Y

    1 star

    07/17/2021

    GMotorCars was not honest or fair to me. I would never buy another vehicle from them or recommend them to anyone. I purchased a Chevrolet vehicle from them just one month ago and from the first day I drove it has been unreliable. The shifter gets stuck in Park roughly 30% of the time and requires numerous attempts of turning the engine off and back on in order to get it out of Park and into another gear. According to my local ***************** center, this is due to the solenoid being bad and needing to be replaced (a $1200 repair). I was told by **** and **** at GMotorCars when I purchased the vehicle that it was in great shape and that I would have a 3 month/3,000 mile warranty to protect me against any issues such as this. However, now they are telling me I'm not covered by their warranty because the problem is only "intermittent". I guess by "intermittent" they mean if I am able to get the car moving at all at any time then it's fine and I shouldn't need to worry about whether or not it is reliable. This is ridiculous and shows that their warranty isn't worth the paper it's printed on. Basically, if you buy a car from these guys you'd better hope that nothing goes wrong with the engine or transmission after you drive it off the lot because they are not going to stand behind what they sell. In addition, I believe they were not honest and upfront with me from the start. This shifter-sticking issue happens so often that I'm convinced they had to have known about it before they sold the car to me. They should have fixed it beforehand or at least told me about it. This is not a well run business and if you take the time to read all of their reviews on ****** and other websites you will find many other complaints about them. I guess I should have done more research before buying anything from them :(

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