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BBB Business Review

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BBB Accredited Business since

Gmotorcars, Inc.

Phone: (847) 228-1900 Fax: (847) 228-1924 2411 E Oakton St, Arlington Heights, IL 60005 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Gmotorcars, Inc. is a used car company which sells a variety of vehicles, both foreign and domestic, ranging in price from luxury to economy. Located in Arlington Heights, IL, this company serves the northwest suburbs of Chicago, including Schaumburg, Downers Grove, Morton Grove, Lombard, Bartlett, Roselle, Deerfield, Des Plaines, Aurora, Palatine, Rolling Meadows, Prospect Heights, Elk Grove Village, Buffalo Grove, Wheeling, Northbrook, Hoffman Estates, Inverness, Barrington, Long Grove, Riverwoods, Kildeer, Deer Park, South Barrington, Lincolnshire, Itasca, Wood Dale, Glenview, and Park Ridge.

The company has been in business since 2007 and offers service in addition to their used car inventory, which includes an inventory of Ford, Chevrolet, GMC, Cadillac, Dodge, Toyota, Nissan, Honda, and Jeep parts. Services include diagnostics, front end alignment, tire rotation, replacing and adjusting brakes, coolant flushing, transmission flushing, filter replacement, electrical service, vehicle reconditioning, and regular maintenance and inspection.

This company has an inventory of used vehicles which includes Fords, Chevrolets, Toyotas, Dodges, Nissans, Hondas, Accuras, BMWs, Oldsmobiles, Saturns, Volkswagens, Kias, Lexus, Cadillacs, and others. Vehicles range in price from under $7,000 to over $28,000 and include cars, trucks, coupes, hatchbacks, and others. Vehicle model years range from 1999 to the most recent model year. Both automatic and manual transmission vehicles are available. Financing is available for those who qualify, and forms for application are available on the company's website.

Visit the website for Gmotorcars, Inc. to learn more about their services, read about their service and inventory department, and browse their inventory of used luxury and economy vehicles.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Gmotorcars, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Gmotorcars, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Gmotorcars, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 12, 2007 Business started: 09/12/2007 Business started locally: 09/12/2007 Business incorporated 10/31/2009 in IL
Type of Entity


Business Management
Mr. Joe Mok, Manager
Contact Information
Principal: Mr. Joe Mok, Manager
Business Category

Auto Dealers - Used Cars Auto Parts & Supplies - New Auto Accessories Auto Detailing Auto Diagnostic Service Auto Electric Service Auto Repair & Service Auto Repair - Steering & Suspension Auto Repair - Tune-Up Lubricating Service - Automotive Transmissions - Automobile Auto Repair & Service - Equipment & Supplies Auto Service - Tires/Batteries/Accessories Automotive Financing Used Car Dealers (NAICS: 441120)


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.