Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Driven Auto Sales has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforDriven Auto Sales

    Used Car Dealers

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Driven Auto Sales is a used automotive dealership that provides vehicle appraisal and automotive financing. This business is located in Burbank, IL, and serves Chicago and the south-western Chicago suburbs including Oak Lawn, Orland Park, Alsip, Palos Heights, Blue Island, Harvey, Tinley Park, Joliet, Homewood, Flossmoor, Dolton, Calumet City, Mokena, Bolingbrook, La Grange, Cicero, Berwyn, Naperville, Romeoville, Lemont, Frankfort Square, Country Club hills, and Chicago Heights. This company offers used vehicles of all makes and brands, automotive financing, trade appraisal, shipping, vehicle registration, and insurance.

    Business Details

    Location of This Business
    6800 W 79th St, Burbank, IL 60459-2802
    BBB File Opened:
    9/15/2008
    Years in Business:
    16
    Business Started:
    6/29/2007
    Business Started Locally:
    6/29/2007
    Business Incorporated:
    5/1/2007
    Type of Entity:
    Corporation
    Alternate Business Name
    • J&A Motor Corp
    Business Management
    • Mr. Alex Ihmoud, Owner
    Contact Information

    Principal

    • Mr. Alex Ihmoud, Owner

    Customer Contact

    • Mr. Alex Ihmoud, Owner
    Additional Contact Information

    Fax Numbers

    • (708) 229-8102
      Primary Fax

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/01/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I purchased a 2018 Audi A6 from Driven Auto Sales on May 2, 2023. After a few glaring red flags at the first meeting, the dealership redeemed themselves and we decided to move forward with the purchase. Upon the test drive, I noticed that the break had vibration bad when braking from speeds above 40 MPH. The salesman told me that this was because the car had been sitting for a while and could see where this might be plausible. He told me to drive it a couple more days the issue would be resolved. I went it three days and feared driving the car on the expressway. I then took the car to the dealership. The dealer informed me that all four rotors were badly worn and need to b replaced immediately. I called driven auto sales and they sent me a check for $175 dollars on a $500 repair. Next issue which is the real reason for this complaint. Two weeks after the purchase of the vehicle I had buyers remorse on the extended warranty purchased through the dealership and requested cancellation via letter to *********************************** contract number SCVSC000370. I was told by **** the sales manager that the request would be processed on that day and it would take 30 days to process the cancellation (BS if you ask me). I was told to give him a call in 30 days to be updated on the progress. I gave him 45 days. Called leaving him a VM at 9;45 July 31, 2023. He never returned my call so I called the dealership July 31, 2023 at 4:48pm and he answered saying "can I give you a call back on tomorrow" for which I said sure still remaining patient at this point. The next day as you can guess I never received a call back, so I called and left him a VM letting him know that I now feel disrespected and that I would be filling a complaint and that I would never do business with this dealership again. Buyers beware of this place. If you can find another place to do business by all mean please exercise due diligence before choosing this particular dealership.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ramie S

    5 stars

    02/23/2023

    Honest, professional, family friendly, trustworthy, and knowledgeable people to deal with ????All their vehicles are well maintained, reasonably priced with no hidden fees, and definitely no markups????I have purchased several vehicles from them with no problems whatsoever????I definitely recommend to all family and friends????

    Local BBB

    BBB of Chicago & Northern Illinois

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.