BBB Accredited Business since
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Chicago Cars Direct is an online car dealership. This company operates in Addison, IL, and serves the the United States nationally online as well as in-store for the western Chicago suburbs including Wood Dale, Bensenville, Bloomingdale, Glendale Heights, Glen Ellyn, Wheaton, Lombard, Villa Park, Carol Stream, Roselle, Medinah, Franklin Park, Stone Park, Northlake, Itasca, Oak Brook, Schiller Park, Handover Park, Elk Grove Village, and Schaumburg. This dealership offers new and used auto sales, online marketplaces for used and new vehicles, luxury and hybrid vehicles, auto listing services, and financial assistance.
A BBB Accredited Business since
BBB has determined that Chicago Cars Direct, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Chicago Cars Direct, LLC include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 2 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Mark Kanter, Partner Mr. Keith Yamanaka, Partner
Number of Employees
Auto Dealers - Used Cars Auto Dealers - Online Auto Dealers - Hybrid Vehicles Auto Dealers - Antique & Classic Auto Dealers - New Cars Used Car Dealers (NAICS: 441120)