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BBB Accredited Business since 01/01/2003

CarMax Superstore-Glencoe

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(847) 242-00452000 W. Frontage Rd., GlencoeIL 60022-2200

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BBB Accreditation

A BBB Accredited Business since 01/01/2003

BBB has determined that CarMax Superstore-Glencoe meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

This company's headquarters and company-owned locations throughout the country participate as members of the Better Business Bureau. This means they support the Bureau's services to the public and meet our membership standards.

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BBB Complaint Information

Find aggregate BBB complaint information for CarMax , Inc.. BBB located in Richmond, VA has the full report as that BBB handles all complaints for CarMax , Inc..

Customer Reviews Summary Read customer reviews

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Additional Information

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BBB file opened: 03/15/2005Business started: 09/01/1993
Contact Information
Principal: Mr. Sean Ruiz (Manager)Customer Contact: Ms. Lisa K. Van Riper (Dir. of Public Relations)Mr. Thomas J. Folliard (President/CEO)Mr. Brian Nagel (Branch Mgr.)Ms. Michelle Stone (Paralegal)
Business Category

Auto Dealers - Used Cars, Auto Dealers - New Cars

Products & Services

This company offers used vehicles and new vehicles in some states.

Alternate Business Names
CarMax, Inc.
Industry Tips
Lemon Law Facts

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.