BBB Accredited Business sinceAdditional Locations
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A BBB Accredited Business since
BBB has determined that CarMax, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
This company's headquarters and company-owned locations throughout the country participate as members of the Better Business Bureau. This means they support the Bureau's services to the public and meet our membership standards.
BBB Complaint Information
Find aggregate BBB complaint information for CarMax, Inc.. BBB Serving Central Virginia has the full report as that BBB handles all complaints for CarMax, Inc..
Type of Entity
Business ManagementMr. Thomas J. Folliard, President/CEO Mr. Brian Nagel, Branch Mgr. Mr. Sean Ruiz, Manager Ms. Michelle Stone, Paralegal Ms. Lisa K. Van Riper, Dir. of Public Relations
Auto Dealers - Used Cars Auto & Truck Brokers Auto Dealers - New Cars Used Car Dealers (NAICS: 441120)
Alternate Business NamesCarMax Superstore-Glencoe
Products & Services
This company offers used vehicles and new vehicles in some states. This company offers used vehicles and new vehicles in some states.