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BBB Accredited Business since

BG Motorcars

Phone: (630) 820-6200 24137 W. 111th Street Unit F, Naperville, IL 60564 http://www.bgmotorcars.com


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Description



BG Motorcars is a used car dealership specializing in luxury imported cars, especially fully serviced BMW, Lexus, and Mercedes vehicles. Located in Naperville, IL, this company serves the western suburbs of Chicago, including Bolingbrook, Woodridge, Romeoville, Aurora, Montgomery, Boulder Hill, Wheaton, Winfield, West Chicago, Glen Ellyn, Downers Grove, Westmont, Lisle, Lemont, Oswego, Lombard, Villa Park, Oakbrook Terrace, Oak Brook, Plainfield, Carol Stream, Geneva, Batavia, St Charles, Sugar Grove, Yorkville, Plano, Homer Glen, Orland Park, Willowbrook, Darien, Burr Ridge, Hinsdale, Palos Hills, Worth, Crest Hill, Fairmont, Lockport, Orland Hills, Tinley Park, and Warrenville. The company has been in business since 2009 and is family owned and operated. The company ships their cars to locations across the United States for those customers who cannot visit their showroom near Chicago.

This company sells pre-owned foreign and domestic luxury vehicles from a variety of makers, especially BMW, Lexus, and Mercedes. Their inventory includes Acura, Audi, Buick, Volvo, Cadillac, Chevrolet, Chrysler, Dodge, Ford, Honda, Jeep, Mercedes-Benz, Mercury, MINI, Nissan, Oldsmobile, Pontiac, Smart, and Toyota vehicles. Cars range in price from under $4,000 to over $11,000, depending on the make and age of the vehicle, and have mileage ranging from under 21,000 to over 100,000. Both manual and automatic transmission vehicles are available, and some cars have had only one owner. Carfax reports are available on many of their vehicles. Body types include hatchback, truck, SUV, coupe, and sedan. Financing is available to those who qualify.

Visit the website for BG Motorcars to learn more about the company, apply for financing, and browse their inventory of used luxury foreign and domestic automobiles.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that BG Motorcars meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for BG Motorcars include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on BG Motorcars
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 20, 2010 Business started: 10/01/2009 Business started locally: 10/01/2009
Type of Entity

Sole Proprietorship

Business Management
Mr. Norman Beg, Owner Sean Mulhern
Contact Information
Principal: Mr. Norman Beg, Owner
Business Category

Auto Dealers - Used Cars Auto Dealers - Hybrid Vehicles Used Car Dealers (NAICS: 441120)

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.