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BBB Accredited Business since

Berwyn Kia

Phone: (708) 797-0300 7050 W. Ogden Ave., Berwyn, IL 60402 http://www.berwynkia.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description



Berwyn Kia is a new and used car dealer specializing in Kias. Located in Berwyn, IL, this company serves west Chicago and surrounding communities, including Cicero, North Riverside, Riverside, Brookfield, Forest View, South Austin, Forest Park, Maywood, Archer Heights, Garfield Ridge, La Grange Park, Brighton Park, South Lawndale, North Lawndale, Westchester, River Forest, Austin, West Garfield Park, and Summit. The company was founded in 2011 and employs Spanish, Polish, Serbian, and Arabic speaking representatives to assist Chicago's multicultural community in finding the right car for them.

This company sells both new and used cars, as well as having a service and parts department to repair vehicles and sell car parts and accessories. Their new car department sells all models of the newest Kia vehicles, including the Forte, Optima, Rio, and Soul, and provides factory rebates and incentives in lieu of special factory financing. Their used car department sells both Kia vehicles and other makes of car, including Ford, Chevrolet, Dodge, Hyundai, Pontiac, Jeep, Nissan, Chrysler, and Honda. Cars range in model year from 2005 to the most recent model year, and range in price from less than $5,000 to $50,000, depending on year, model, and any special features that the car may have. Mileage ranges from less than 10,000 to over 220,0000, and fuel types include diesel, flex fuel, gasoline, and hybrid fuel. Their service department services Kia vehicles, including regular maintenance, tire rotation, battery replacement, and wheel alignment.

Visit the website for Berwyn Kia to learn more about the vehicles available from this company, read testimonials from their customers, and browse their inventory of new and used Kia vehicles.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Berwyn Kia meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Berwyn Kia include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 3 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 1
Guarantee/Warranty Issues 1
Problems with Product/Service 1
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

1 Customer Review on Berwyn Kia
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: July 31, 2013 Business started: 04/01/2011 Business started locally: 04/01/2011 Business incorporated 07/22/2010 in IL
Type of Entity

Corporation

Business Management
Mr. Alan R. Meyer, Owner/President Mr. Dan Basic, General Sales Manager
Contact Information
Principal: Mr. Alan R. Meyer, Owner/President
Business Category

Auto Dealers - Used Cars Auto Parts & Supplies - New Auto Repair & Service Auto Dealers - Hybrid Vehicles Automotive Financing Auto Dealers - New Cars Used Car Dealers (NAICS: 441120)

Alternate Business Names
Meyer Imports, Inc.

Customer Review Rating plus BBB Rating Summary

Berwyn Kia has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.