BBB Business Review

Text Sizesmall medium large

This business is not BBB accredited.

Auto Mart of America

Phone: (708) 344-6666 View Additional Phone Numbers 1106 N 31st Ave, Melrose Park, IL 60160


BBB Business Reviews may not be reproduced for sales or promotional purposes.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Auto Mart of America include:

  • Failure to respond to 1 complaint(s) filed against business

Factors that raised the rating for Auto Mart of America include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Additional Complaint Information

On April 26, 2002, the Attorney General Jim Ryan filed suit against the Melrose Park car dealership and the company's owner for allegedly defrauding consumers out of thousands of dollars.

The suit charges Auto Mart of America, 1106 31st Avenue, and Anthony Anasi, owner, with violating the Consumer Fraud and Deceptive Business Practices Act and the Motor Vehicle Retail Sales Act by failing to refund payments and return trade-in vehicles to consumers.

The lawsuit filed in Cook County Circuit Court, alleges that the defendants accepted cash payments and trade-in vehicles from two consumers. In one case the consumer took possession of the vehicle purchased from Auto Mart after being assured that the loan was approved. Allegedly, the defendants failed to secure the loan and the car was repossessed. The suit also
alleges that the defendants failed to use a retail installment sales contract as required by law. In another case, the defendants allegedly sold a vehicle with a prior lien and no clear title. The vehicle was subsequently repossessed by the prior lien holder.

" If these allegations are proven, the defendants violated state law by keeping consumers payments after failing to obtain financing and selling a vehicle with a prior lien and no clear title", said Ryan. "These practices will not be tolerated.

Ryan is seeking a permanent injunction, costs, a civil penalty of $50,000 and an additional penalty of $50,0000 for each act committed with intent to defraud.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Auto Mart of America
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 18, 2001 Business started: 01/18/2001 Business started locally: 01/18/2001
Business Category

Auto Dealers - Used Cars Used Car Dealers (NAICS: 441120)

Alternate Business Names
Ideal Motors
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.