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BBB Business Review

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BBB Accredited Business since

Affordable Autos, Inc.

Phone: (847) 695-8600 Fax: (847) 695-8634 888 E. Chicago St.  Rte 19, Elgin, IL 60120 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Affordable Autos, Inc, is a used car dealership which recondition cars before sale. Located in Elgin, IL, this company serves customers in the far western suburbs of Chicago, including West Dundee, Carpentersville, Bartlett, South Elgin, Gilberts, Dundee Township, Streamwood, and Hanover Park. The company has been family owned and operated for over 25 years and speaks Spanish for the Chicagoland area's Mexican-American community.

This company services the cars they sell before offering them in their inventory, including fixing engines, tires, suspension, and alignment, and offers a one month/1,000 mile warranty on almost each automobile they sell, with limitations. Financing is available. Both foreign and domestic cars are available, and makes include Buick, Chevrolet, Cadillac, Dodge, GMC, Honda, Hyundai, Isuzu, Jeep, Mercedes-Benz, Mitsubishi, Saturn, Scion, and Toyota. Vehicle model years range from 1998 to 2009 and 2010.

The cars range in price from under $3,000 to over $12,000. For each vehicle, the website lists both the standard and special features and provides a variety of photos of both the interior and exterior of the vehicle, including close-ups of the odometer and the engine block. Customers can request more information about a specific vehicle if desired and can use a contact form to ask any specific questions they may have. Affordable Autos buys vehicles as well, and their financing options allow for monthly payments of around $300.

Visit the website for Affordable Autos, Inc, to apply for credit for a car payment, submit an application to sell a car, or view their inventory of used and rehabilitated vehicles.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Affordable Autos, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

1 Customer Review on Affordable Autos, Inc.
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: August 24, 1992 Business started: 10/03/1988 in IL Business started locally: 10/03/1988 Business incorporated 08/26/1988 in IL
Type of Entity


Business Management
Mr. Michael Noble, General Manager
Contact Information
Principal: Mr. Michael Noble, General Manager
Business Category

Auto Dealers - Used Cars Used Car Dealers (NAICS: 441120)

Customer Review Rating plus BBB Rating Summary

Affordable Autos, Inc. has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.