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          4 Wheels Of Fox Lake Sales, Inc. has 1 locations, listed below.

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            Business Profile4 Wheels Of Fox Lake Sales, Inc.

            Used Car Dealers

            Contact Information

            45 S US Highway 12

            Fox Lake, IL 60020-1798

            Visit Website
            (847) 973-3300

            Customer Reviews

            1.5/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
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            Businesses in this category

            Years in Business: 21

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Business Details

            Location of This Business
            45 S US Highway 12, Fox Lake, IL 60020-1798
            BBB File Opened:
            12/28/2006
            Years in Business:
            21
            Business Started:
            4/1/2003
            Business Started Locally:
            4/1/2003
            Business Incorporated:
            1/10/2003
            Type of Entity:
            Corporation
            Alternate Business Name
            • 4 Wheels of Fox Lake
            Business Management
            • Mr. Gene Cardelli, Owner
            Contact Information

            Principal

            • Mr. Gene Cardelli, Owner

            Customer Contact

            • Mr. Gene Cardelli, Owner
            Additional Contact Information

            Fax Numbers

            • (847) 973-8383
              Other Fax
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a used car

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/14/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            We went to 4 wheels found 2008 Grand ******************* with ***** miles. I test drove it. No brakes told dealer unsafe fix brakes, add new tires. They told me **** ,**** said we will take care of you like family. Anything needs fixed we will fix it IL has a 500 miles 30days power train warranty. So after new tires and I thought new brakes.They only did the fronts not the rears. Another lie I drove it home 25 miles from dealer lights come on dash check engine light and a wrench. So I drove to my mechanic he put on obc reader found code for transmission solinid and cooling fan assy bad. We called them 1st words from **** tough you bought it "as is" I reminded him of his words we will treat you like family. I ended up talking with **** who said oh you take it to your mechanic we will pay for repairs. They did not at time to pay bill they paid 450 we ended up paying the rest. The car was fixed. I asked my mechanic about clearing codes from the cars computer. He said yes you can. He showed me how. So I argued with **** that they lie about the extra problems codes and they knew about it a hide all of it. We are asking to be refunded the money we didnt have we had to pay for repairs they said they would do. It's dishonest and crooked ways to do business. We thought we had a good deal.69500 for the car we payed. A bit to much I say. I'm a disabled 67 yer old veteran and I try to treat others with the same type of respect and truthfulness that I live by. I guess that made me a victim of trusting a used car dealer **** really knew how to spread the icing on thick and we fell for it. We just want our money back.
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            Customer Reviews

            4 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Carl H

            04/02/2024

            Well after looking for a bigger and safer auto. i ended up here. they had a 2008 Grand ******************* ***** miles on it a bit rough on the outside no big deal. so **** glad handed me said take it out for a test drive, which I did and I didn't get more than a mile down the road applied the brakes nothing to the ***** and the red lights come on n the dash. unsafe to drive. I head back to dealership. I check battery and charging ok I looked at transmission fluid smelled bad like toast, needed changed. Fog light out, **** agreed to replace ALL brakes and rotors and the fog light and flush the transmission. after a few days he called said work was done. I come out brakes seem good transmission fluid is red; fog light is NOT fixed. All the time in negations **** and **** both owners kept saying we will fix everything to your satisfaction. we treat you like family. HAHA maybe a dysfunction family..... So we bought it I picked it up, started driving it home and 23 miles from the dealership orange lights come on . check engine light and a wrench. I call **** complain about this saying you guys reset the *** computer to clear the codes, So when I call **** who is headed to ******* for vacation said to me take it to your place and we will pay the bill for repairs I say OK. I take it and ***** finds the cooling fan and relay bad and the transmission clutch solenoid bad and the fog light is not fixed. When I spoke to **** as he was at the airport, he said he wanted to be done with this!, they will not pay for repairs as they said and take it or leave it, **** said IM GOING ON VACATION AND DONT WANT TO BE BOTHERED AGAIN BY **** got back a letter full of lies from ************************* President ** states I said I was a master mechanic of which I NEVER said I said I was a gas and diesel, retired as one. Also, they said they replace ALL 4 pads and rotors NOPE! Just the front ones My Mechanic and I saw the rears pads and rotors still the old ones. Don't go here crooked worse than a dogs leg!    
            Read 3 More Customer Reviews

            Local BBB

            BBB of Chicago & Northern Illinois

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