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          Zeigler Chrysler Dodge Jeep Ram of Schaumburg has 1 locations, listed below.

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            Business ProfileforZeigler Chrysler Dodge Jeep Ram of Schaumburg

            New Car Dealers

            At-a-glance

            Customer Reviews

            1.06/5stars

            Average of 17 Customer Reviews

            Customer Complaints

            22 complaints closed in last 3 years

            9 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            New and Used Sales and Service

            Chrysler

            Dodge

            Jeep

            Ram

             

            Business Details

            BBB File Opened:
            2/14/1989
            Years in Business:
            16
            Business Started:
            8/24/2007
            Business Started Locally:
            8/24/2007
            Business Incorporated:
            3/11/2014
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Zeigler Chrysler Dodge Jeep, LLC
            Business Management
            • Mr. Joe St. Germain, Regional Vice President
            • Ms. Lindsay Latsko, Manager of Business Relations
            • Mr. Aaron Zeigler, Managing Owner
            • Mr. Harold Zeigler, Managing Owner
            Contact Information

            Principal

            • Mr. Joe St. Germain, Regional Vice President
            • Mr. Aaron Zeigler, Managing Owner
            • Mr. Harold Zeigler, Managing Owner

            Customer Contact

            • Mr. Joe St. Germain, Regional Vice President

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            22 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/24/2024

            Complaint Type:
            Problems with Product/Service
            Status:
            Resolved
            They lied about not having an advertised vehicle in stock, when confronted about it they found it. It's been nothing but issues and the final straw was when the finance manager ******** had me write the dealership a check for the second payment because they took so long to get the contract to Chrysler they said they had to pay it. This wasn't true and I still owe for the second payment... They tried to lease a vehicle with over 5k miles on it and got caught...
            Read More

            Customer Reviews

            17 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            David D

            1 star

            03/19/2024

            Forget any previous posts I might have left, that was before I realized Zeigler didn't give me a second key (fob). That was back in early January, and I still don't have a second fob that does what it is supposed to. They asked me to come in several times promising a new fob, and it was a complete waste of time. I was patient at first, but as the excuses piled up and the staff didn't seem to care, I grew tired of all the drama centered around a key fob. At first the key was on the salesman's desk. Then they needed to program one so I had to come back. Then the internet was down so I came back again. Then they decided they needed to order a new fob from *****, which must have come on a very slow boat. When it finally came they couldn't program it because of a glitch in the programing. They said they were aware of it (still had me come in anyway)and hopefully the glitch would be corrected soon, but they had no idea when. Then a manager, *****, was supposed to call me with a plan and never did. I texted ***********, ****, and told him I never received a call and never heard from him or *****. All because they can't provide me with a second working fob. Would you trust a dealership to repair your car if they can't fix a problem this small? Did I mention I paid cash for the car, and also had to remind them I still hadn't received the paperwork on the warrantee? Received that about six weeks late. I suppose I should have known better. I did thorough research on the car I wanted, if I had research the reviews on Zeigler I never would have gone there. The reviews from the BBB were terrible. Also yelp. My advice, drive on by Zeiglers. There's a lot of places that sell cars.

            Local BBB

            BBB of Chicago & Northern Illinois

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