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BBB Accredited Business since 10/01/2009

World Hyundai

Phone: (708) 983-6500Fax: (708) 983-6300View Additional Phone Numbers5337 Miller Circle Dr, MattesonIL 60443-1483 Send email to World Hyundai

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Description

World Hyundai is an auto dealer specializing in new cars from Hyundai. This company serves the southern suburbs of Chicago, including Chicago Heights, Flossmoor, Homewood, Country Club Hills, Frankfort Square, Frankfort, Hazel Crest, Homewood, University Park, Crete, Ford Heights, Sauk Village, Tinley Park, Mokena, Willowbrook, Thornton, Markham, Monee, Oak Forest, Harvey, Midlothian, Orland Hills, Lynwood, Glenwood, South Holland, Posen, Dixmoor, Riverdale, Steger, Crete, Lynwood, Dyer, and Lansing. Services available from this company include the sale of new cars, specifically from Hyundai, as well as the sale of used vehicles from a variety of manufacturers, such as Acura, BMW, Buick, Cadillac, Chevrolet, Ford, Chrysler, Dodge, Hummer, Honda, Jeep, Kia, Lexus, Lincoln, Mazda, Mercedes-Benz, Mercury, Mitsubishi, Oldsmobile, Saturn, Scion, Toyota, and Volkswagen. Other services include service of foreign and domestic vehicles, including scheduled maintenance.

BBB Accreditation

A BBB Accredited Business since 10/01/2009

BBB has determined that World Hyundai meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised World Hyundai's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 23 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

23 complaints closed with BBB in last 3 years | 9 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues14
Guarantee / Warranty Issues1
Problems with Product / Service8
Billing / Collection Issues0
Delivery Issues0
Total Closed Complaints 23

Customer Reviews Summary Read customer reviews

14 Customer Reviews Customer Reviews on World Hyundai

Customer Experience Total Customer Reviews
Positive Experience 13
Neutral Experience 1
Negative Experience 0
Total Customer Reviews 14 Customer Reviews

Additional Information

top
BBB file opened: 01/18/2007Business started: 09/17/2006Business started locally: 09/01/2006New Owner Date: 09/01/2006
Type of Entity

Limited Liability Corporation

Contact Information
Principal: Mr. Scott Falcone (Vice President)Mr. Tom Primbas (General Manager)
Business Category

Auto Dealers - New Cars, Auto Repair & Service, Auto Parts & Supplies - New, Auto Dealers - Used Cars

Alternate Business Names
World Hyundai of Matteson, Hyundai of Matteson LLC
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Customer Review Rating plus BBB Rating Summary

World Hyundai has received 4.72 out of 5 stars based on 14 Customer Reviews and a BBB Rating of A.

BBB Customer Review Rating plus BBB Rating Overview

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.